Job Title – Dispersed Team Leader
Location: Based from You Matter Head office
Salary: £32,000
Hours: Flexible hours to suits needs of service over 37.5 hours per week
Job Type: Permanent/Fixed Term
Application closing date: 22 May 2026
Why this role would be great for you
Mainly based from You matter head office your role will be to provide operational leadership support to the Dispersed manager and lead on managing the service when needed. You will support the Service Manager to carry out their duties in delivering a service of excellence. The aim of your role will be to ensure that all teams members feel connected to the aims of the service and that the Critical Time intervention model is imbedded into day-to-day operations.
What your week may look like- What you will be doing
• Maintain excellent communication with the dispersed, connected living and wider leadership team.
• Effectively communicate with your direct reports and hold supervision as per relational policy
• Creatively support on managing the referral process and ensuring that move on targets are met
• Support the manager to lead on the delivery of a forward-thinking support service that proactively meets the needs of those that live within the service.
• Work alongside the manager to ensure that the service meets its contractual obligations and agreed KPI targets
Prepare for both internal and external inspections as required.
• Identify any training needs within the support team and address these alongside the L and D department.
commit to the 6-month CAT training course to ensure that this can take place.
• Actively lead on helping to manage the Rota and ensuring that the service can fully operate while managing any staff absences/AL.
• To provide information on request that will help compile and collate monthly reports on KPI’s
• To give informed opinions and make recommendations regarding support, housing and HR issues that impact on the service, Service Users and staff team.
• Ensuring all health and safety and maintenance issues are raised in a timely manner and that staff understand processes around this .
• Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
• Promoting a supportive and inclusive culture within the service, valuing people and their diversity.
Supporting the manager to imbed a positive culture that upholds our values .
What can we offer you
Working with You Matter comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.
For a full list of benefits see here: Careers at You Matter | Work with Us
The skills we are looking for
What is a nice to have
• Qualification or working experience in homelessness, working alongside refugees and those owed a homeless duty by the local authority.
• Recognized management or training related qualification
• Experience of working within a psychologically informed working environment
• Knowledge of housing management and IT databases
• Awareness of benefits and how they work, including Universal Credit and other welfare systems
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
