Fixed Term - Homeless Support Officer
Location: Hurst Newton Supported Living Scheme, Bersham Road, Wrexham, LL14 4HD
Contract: Fixed‑term maternity cover until
January 2027
Hours: Full-time (37 hours per week; rolling rota including days, nights & weekends)
About The Service
Hurst Newton is a supported living scheme in Wrexham for young people aged 16-25 who are experiencing homelessness.
Our focus is simple but powerful, helping young people build the
confidence, skills, and independence they need to move forward with their lives.
Working here means being part of a team that creates a
safe, supportive, and encouraging environment, where every young person is given the opportunity to thrive.
About The Role
As a
Homeless Support Officer, you’ll play a key role in supporting young people on their journey toward independence.
In this role, you will:
- Provide practical and emotional support, helping residents develop essential life skills
- Encourage wellbeing, inclusion, and positive engagement with the community
- Support individuals with complex needs, including mental health and housing challenges
- Build trusting, professional relationships while maintaining clear boundaries
- Keep accurate and up-to-date records using internal systems
This is a
frontline, rewarding role where no two days are the same — but every day has the potential to make a real difference.
Why Join Us?
- Gain valuable experience in supported living, complex needs, and case management
- Be part of a supportive, values-driven team with training and ongoing development
- A great opportunity if you’re looking for a fixed-term role with real purpose
- Make a genuine impact by helping young people build stability, confidence, and independence
Who We’re Looking For
We’re looking for people who are:
- Empathetic and non-judgemental, with a genuine desire to support others
- Strong communicators who can build trust and positive relationships
- Resilient and calm when facing challenging situations
- Proactive and reliable, with the ability to work independently
- Committed to our values of Trust, Hope and Kindness
Things to Consider
- This role involves working a rota including nights, weekends, and lone working
- You’ll need to be comfortable handling challenging situations in a calm and professional way
