Location: Liverpool L8
Salary: £30,000 per annum
Hours: Mon – Fri mix of earlies and lates
Job Type: Fixed Term 12 months
Shortlisting: TBC
Interview: TBC
Must drive and have access to a car
Why this role would be great for you
As a Community Housing Night Support Worker at You Matter, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing mental health issues. Your role as a Community Housing Support Worker will be to create a safe environment that empowers residents to make positive changes in their lives.
This service will provide support to vulnerable young people (age 18-25) who are experiencing or are at risk of homelessness or rough sleeping with medium to high support needs. As a support worker you will be focused around facilitating recovery, self-development and preparing for independent living. The aim of the support is to ensure that young people are supported and empowered to make positive choices about their life and to develop the tools required to live a life free from homelessness
What your week may look like
- Carry out new service user welcomes, inducting into their new properties and identifying immediate support needs.
- Ensure that service users have a full understanding of their rights and responsibilities during their stay.
- Support service users to achieve their goals and targets as defined/ agreed within their support plans and empower them to reach their aims .
- Manage, update, and communicate service users risk assessments in line with You Matter policy and procedure.
- Ensure service users shape their own support and understand the purpose of the support provided.
- Hold planned key-work sessions as well as ad hoc support each week with service users using a person-centred reflective approach.
- Assess support needs and plan support around individual need. Regularly review and develop mutually agreed support plans with service users and any other professional involved in the support of those individuals e.g., Social Workers, CPNs, Probation Officers
- Up to date records must be kept on both support planning systems MainStay and DAVE.
- Conduct monthly/quarterly risk assessments of service users keeping all relevant parties informed of updates/changes.
- Support all service users with future tenancy planning ensuing that everyone has the skills to live independently away from a supported housing pathway.
- Motivate and challenge service users so they realise their goals.
- Liaise between service users and external agencies regarding the provision of specialised support when appropriate.
- Encourage involvement and participation among service users in the running and shaping of the wider service provided by planning and attending regular service user meetings and forums.
- Deal promptly with all complaints and protection from abuse disclosures.
- Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people
What We Can Offer You
What can we offer Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers Page | You Matter.
The skills we are looking for
· Qualification or working experience in homelessness, tenancy management and supporting vulnerable people.
- At least 1 years’ experience of working with vulnerable adults and a working knowledge of resettlement, support planning, welfare rights, benefits advice, mental health issues, offending, drug and alcohol misuse, harm reduction, working with partner agencies and safeguarding.
- A working knowledge of providing intensive support to vulnerable client groups.
- A working knowledge of Health & Safety issues
- A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending
- Knowledge of safeguarding protocols
- Understanding of how to work alongside behaviours that we may find challenging.
- Computer literate, competent in working with Microsoft word, outlook, windows.
- The ability to conduct comprehensive and accurate risk assessments.
- To provide effective and consistent support planning with the people we support
- Excellent IT, communication, interpersonal, interviewing and assessment skills.
- Excellent administration skills and the ability to accurately and concisely record information and write reports.
- Plan and deliver workshops and training sessions to residents, staff and partner agencies.
- Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people.
- Ability and willingness to work unsupervised.
- Committed to improving the lives of people with complex needs.
- Committed to own personal development and CPD planning.
- Creative and dynamic approach with the ability to “think outside of the box” when providing solutions.
What is a nice to have
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A recognised qualification in substance misuse or mental health
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Qualification in welfare rights
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IT qualification such as CLAIT, ECDL, ITQ.
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Knowledge of support planning and models of change
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Experience of co coordinating three-way meetings
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Experience of directly working with young people.
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Knowledge of health interventions
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Knowledge of welfare rights
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Knowledge of the Cognitive Analytical Therapy (CAT) framework
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Knowledge of health intervention and harm reduction.
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Analytical, data collation and reporting skills
