Job Title:Fire Service Maintenance Contract Manager
Job Location: Birmingham
Salary: £55, 620pa plus £750 Car allowance
Contract type: Permanent
Working hours:37 hours
At GreenSquareAccord, we believe safe homes are the foundation of strong communities. We are now looking for an experienced and driven Fire Contract Manager to lead the delivery, compliance and continuous improvement of our fire safety programmes across our diverse property portfolio.
This is a critical leadership role, ensuring our residents remain safe and that we meet our statutory, regulatory and moral obligations.
About the Role
As Fire Contract Manager, you will take full responsibility for the strategic oversight and operational delivery of all active fire safety systems, including:
Fire alarms
Emergency lighting
Sprinklers
Dry and wet risers
Smoke ventilation and AOV systems
Fire extinguishers and associated life-safety assets
You will lead the management of fire safety contractors, ensuring servicing, maintenance, repairs and upgrades are delivered safely, compliantly and to the highest quality standards. You will monitor performance, chair review meetings, challenge underperformance and drive value for money.
Working closely with senior leaders, Building Safety Officers, Project Delivery and M&E teams, you will ensure Fire Risk Assessment (FRA) actions are closed effectively, remedial works are delivered on time, and new installations are designed, commissioned and integrated correctly.
What You`ll Be Responsible For
Compliance & Technical Leadership.
Deliver the full statutory servicing and inspection programme in line with the Regulatory Reform (Fire Safety) Order and Fire Safety (England) Regulations.
Ensure compliance with relevant British Standards including BS 5839, BS 5266 and BS EN 12101.
Oversee contractor competence, accreditation and quality assurance.
Maintain robust digital audit trails, certification records and asset registers.
Contract & Performance Management.
Develop technical specifications and performance standards.
Monitor KPIs through audits, inspections and monthly meetings.
Challenge and escalate contractor underperformance.
Lead procurement, mobilisation and contract renewals.
FRA & Remedial Works
Lead closure of active fire system-related FRA actions.
Coordinate installation and replacement programmes aligned to compliance and asset strategies.
Investigate system failures, unwanted fire signals and compliance breaches.
Provide expert technical advice across the organisation.
Manage budgets and forecast expenditure.
Validate quotations, authorise works and verify invoices.
Support long-term lifecycle planning and investment programmes.
Contribute to business cases and financial appraisals.
Provide day-to-day leadership to the Fire Compliance Team.
Conduct 1:1s, coaching and performance reviews.
Support complex customer cases and site investigations.
Build a high-performing, customer-focused team culture.
What We`re Looking For
Proven experience managing fire safety servicing and maintenance contracts across varied property portfolios.
Strong knowledge of fire safety legislation including the Regulatory Reform (Fire Safety) Order and Fire Safety (England) Regulations.
Working knowledge of BS 5839 and BS 5266.
NEBOSH General Certificate (or equivalent).
Experience managing contractors and performance frameworks.
Strong financial management and budget control experience.
Ability to analyse complex data and present clear reports to senior leadership.
If you are a technically strong, commercially aware fire safety professional who thrives on accountability, collaboration and continuous improvement ?" we want to hear from you.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.
- Trust based flexible working and supportive and friendly teams
- 25 days annual holiday entitlement, increasing to 30 days
- One day off for your birthday
- Opportunity to buy or sell annual leave
- A defined contribution pension scheme GSA matches up to 6% contributions
- We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
- Access to Blue Light discount card membership
- Confidential Employee Assistance Programme (EAP).
- Cycle to work Scheme
- Eligible for occupational sick pay
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
