Company Overview
St Anne’s Hostel was founded in 1976 by Father Pascal Dillion, the priest of St Anne’s parish, and was initially a night shelter for 27 homeless men. What began as a short- term service run by a small group of nuns, the priest and volunteers, many years later, the charity has grown into a long-standing hostel that still provides direct- access accommodation. The organisation achieved charity status in January 1994, a registered Housing Association in 1999 and became part of a group structure with Spring Housing in April 2024. Joining the group structure with Spring Housing has been an exciting time and has brought significate benefits to both the charity and our residents. It has strengthened our resources, improved access to shared expertise and created opportunities for collaboration across the services. Here at St Anne’s, we operate a 24/7 direct-access exempt accommodation service, supporting Homeless men aged 25 and above across Birmingham. The Charity works in partnership with local statutory services and delivers a comprehensive range of person-centred interventions that enable homeless men to access, retain and successfully sustain long-term accommodation. We currently employ 20 staff members who work across 2 sites: a 33-bed direct access Hostel, providing half board accommodation, which includes 8 dedicated rooms for men and their dogs and Parkview Supported Housing project, which comprises 18 self-contained apartments designed to promote independent living.
Our staff team is central to everything we do, whose dedication underpins the quality of services delivered at St Anne’s; by consistently upholding our group organisational values, they contribute to a positive environment for both staff and the residents we accommodate.
we encourage feedback to ensure we keep improving both the workplace and the support we offer to our residents.
Summary
This is an exciting role that has come available at a well-established supported accommodation scheme in the heart of Birmingham which celebrate 50 years of opening this year. We deliver a range of services in the Digbeth area of Birmingham, including specialist accommodation for those experiencing multi-exclusionary homelessness, and accommodation for those with a range of additional support needs. We work in close partnership with our local authority and with other support agencies across Birmingham to deliver targeted, person-centred support to our customers.
We are looking for a reliable new staff member to join an already established concierge team and part of the wider team, helping to ensure the building remains clean, safe and well managed on the night/weekends.
This role combines responsibility for cleaning with concierge-style duties that support the safe running of the building. You will be required to carry out cleaning of communal areas, offices, toilets, staff kitchen facilities and other shared spaces including communal bathrooms and the occasional void room to turn the room around ready for a new resident, ensuring high standards of hygiene and presentation are maintained The role also includes monitoring the building during the night/weekend, carrying out routine checks, logging incidents where required, reporting maintenance issues and ensuring the scheme is clean, safe and ready for staff, partners and residents.
We are looking for someone who has previous experience in a cleaning, facilities, concierge or similar role and who is comfortable working independently during night shifts however this is not essential as training will be provided. You should be organised, reliable and able to take responsibility for maintaining standards across the building, with a strong awareness of health and safety and attention to detail. Experience of working in a busy building or community setting would be helpful, along with the ability to identify and report issues promptly and support the smooth day-to-day running of the centre. The role entails some cleaning duties including revamps of void rooms if these rooms require (occasional occurrence) as well as supporting to ensure the safety and security of the property.
This role is on a 25 hours per week contract with the opportunity to pick up additional hours on a casual basis to cover any annual leave or staff shortages. The shifts are scheduled on a rota and will include Saturday and Sunday day shifts however 1 week out of 6 weeks will require a different schedule which will require you to work on a Tuesday night and Sunday day shift. The shifts are 12.5 hours each shift.
Job Type: Part-time
Pay: £16,830.00-£17,000.00 per year
Expected hours: 25 per week
Benefits:
Work Location: In person
