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Senior Stories Officer

Centrepoint • Full-time • United Kingdom, United Kingdom • £36.23k - £40.62k / year • 2w ago

Contract: 12 Months FTC, Full-Time (37.5 hours per week)

Salary: £36,225 - £40,624 per annum

Closing Date: 25th November 2024

Interviews will be held towards the end of w/c 25th November 2024

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Stories Officer to join our Digital Communciations Team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

Almost 136,000 young people faced homelessness last year, a record high. Centrepoint, the leading youth homelessness charity supported thousands of them into a home and a job.

As our Senior Stories Officer, your role will be to help tell their stories to bring to life our work demonstrate to supporters, partners, campaigners and decision-makers that, together, we can end youth homelessness.

With a commitment to putting real stories at the heart of the way we talk about youth homelessness, you will be adept and building a rapport with people with lived experience of homelessness and the colleagues supporting them.

Alongside the ability to build great relationships, the right candidate will be comfortable consolidating and developing processes for story collection and management, contributing to organisational objectives around young people’s involvement and storytelling, and taking a lead on safeguarding contributors.

The role sits within the communications team - but is plugged into work across the organisation, supporting our fundraising and policy work as we work to end youth homelessness.

What you will be doing?

Manage story collection and database, ensuring all story gathering, consent, and storage meet data protection laws, including GDPR compliance
Build relationships across the organisation, working closely with Centrepoint Services, Fundraising, and Communications to maintain a steady flow of story referrals
Create compelling content, including blogs, short films, and social media stories, to highlight real experiences and advocate for youth homelessness issues
Develop and streamline storytelling processes, collaborating with in-house media teams to produce regular, high-quality stories that align with campaign needs
Uphold ethical and safeguarding standards, supporting contributors’ privacy and addressing any related concerns

What We Are Looking For

Strong communication and empathy skills, with excellent verbal and written abilities and a sensitivity to young people’s experiences and boundaries
Experience in storytelling and journalism, including interviewing, writing, and crafting stories for advocacy, with knowledge of journalistic standards for lived-experience stories
Proficiency in story management, with skills in building and maintaining databases, ensuring compliance with data protection, and adapting content for different media
Ability to build relationships, working well with multiple teams and building trust with both colleagues and individuals sharing their stories
Highly organised and deadline-oriented, with experience managing multiple projects in a fast-paced environment.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

25 days of annual leave per year, rising by one day per year to a maximum of 27 days
Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
Private Medical insurance
Income protection
Employer pension contributions of 5%
Access to Cycle 2 Work loan scheme
An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as an Innovation Manager click ‘Apply’ now!

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