Employer: Gravesham Borough Council
Close date: Sunday 04/01/2026
The Role
We are looking for a Housing Options Officer to join the Housing Needs Team.
- Provide advice and guidance to households that are either homeless or threatened with homelessness to secure alternative accommodation or help remain in their own home.
- Ensure the submission of relevant referrals to other departments and external agencies in order to meet the housing related needs of customers.
- Undertake statutory enquiries into customer’s circumstances that are either homeless or in threat of homelessness to determine the duty owed to them by the council in accordance with Part VII of the Housing Act 1996 (as amended).
- Provide all customers with a formal decision letter in writing and ensure customers are clear on the legal framework and how this affects them.
- Undertake personal housing plans for customers under relief duty and identify accommodation for up to 6 months.
- Arrange emergency accommodation for customers who are eligible, homeless and in priority need, managing their stay in emergency accommodation by maintaining regular contact and ensuring they are receiving the right benefits where eligible.
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
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