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Support Worker (Homelessness)

AMAT UK • Full-time • Chatham, GB • 1m ago

Location: Medway, Kent

Salary: £26,110.50 per year

Contract: Full-time, Permanent (37.5 hours per week)

AMAT UK are excited to offer a new opportunity for a Support Worker to join our dedicated team.

We believe every homeless adult deserves safe accommodation and the right support to rebuild their lives. At AMAT, we reduce homelessness by providing person-centred support, helping people identify their strengths and reclaim, rebuild, and reshape their future.

Many of the individuals we work with have experienced significant trauma, including adverse childhood experiences, homelessness itself, addiction, mental health challenges, and domestic abuse. Our work is about more than accommodation — it’s about walking alongside people as they rebuild their lives.

About the Role

Full-time (37.5 hours per week)
Rotational shifts between 8:30am – 9:00pm, up to 5 days over 7
Minimum of one weekend in four, plus bank holidays (including Christmas and New Year) on a rota basis

As a Support Worker, you’ll empower an allocated group of residents to achieve their goals and move forward positively. This includes:

Developing and delivering person-centred support plans
Holding regular support meetings with service users
Referring residents to key services and agencies
Assisting with benefits, resettlement, and practical issues
Keeping accurate and up-to-date case records

This role is varied, challenging, and deeply rewarding.

About You

We’re looking for someone who is:

Proactive, self-motivated, and enthusiastic
An excellent communicator, with the ability to manage challenging behaviour and difficult situations
Experienced in working within the homelessness sector, particularly with assessments and support planning
Flexible, with the ability to work evenings, weekends, and bank holidays as part of a rota

A driving licence and knowledge of the Medway area are desirable but not essential.

What We Offer

At AMAT, we value our staff and offer:

33 days annual leave, rising up to 38 with service
Extra day of leave for non-smokers (or those who have quit for 12+ months)
Workplace pension with 3% employer contribution
Comprehensive training package (classroom & e-learning)
Regular supervisions every 12 weeks, plus annual appraisals
Employee Assistance Programme (EAP) and wellbeing hub
Access to workplace wellbeing champions
Casual dress, free tea/coffee, and a supportive team environment

Additional Information

Enhanced DBS check required
Please read our Privacy Notice for Job Applicants before applying

If you’re passionate about making a real difference in people’s lives, we’d love to hear from you.

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