Homeless Prevention – Housing Support Officers x 2
£28,593.00 per annum
37 hours per week, based in preston at our dock-side offices
What will you be doing in this role?
Providing support and housing management services to people in their own homes; you will assist our tenants to develop their skills and to overcome barriers to living independently; using a range of coaching, training and support methods.
What will you be doing in this role?
You will be providing support using a person-centred approach that promotes independence, responsibility, healthy lifestyles, and personal wellbeing and you will build relationships with them by spending quality time helping them to develop community connections.
What are we looking for in you?
- You will have lived experience or have worked with vulnerable adults or people who have experienced homelessness.
- You will have the opportunity to support tenants who may have faced multiple challenges, with empathy and without judgement.
- You will play a key role in empowering our tenants to recognise and pursue their personal goals and aspirations.
- You will be confident working in high-pressure situations and handling conflict effectively when it arises.
- You will will bring compassion and strong listening skills to your role.
- You will be driven and you will thrive in a team environment.
- You will be open to learning and developing new skills.
It would nice if you also had:
- Experience of providing intensive housing management or housing related support.
- Understanding or experience of drug and alcohol services, social services or those for people experiencing mental ill health.
- Experience of completing risk assessments and support plans
An important bit!
Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy.
Working Arrangements:
This role involves working in the community, but you will be based at Harbour House.
37 hrs per week; Monday to Friday.
You must hold a current driving licence and have use of a vehicle insured for business purposes.
Why work at Community Gateway?
Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance beginning at 26 days plus bank holidays and including your birthday off and Christmas closure. We also offer free parking, free breakfasts, a company-paid health cashplan for you and your dependents (including 24/7 GP), reward and recognition scheme and much more.
A bit more about us:
Community Gateway own and manage around 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future.
And finally, we want to be a great place to work….so if you think you have the skills, experience and can live our values, then we want to hear from you..
If you haven't done so already, check out the candidate pack on our website for more about us and top tips for your application.
Dates for your diary:
The closing date for this role is Thursday 30th October 2025 at midnight with interviews expected to be held week commencing 10th November 2025.
We reserve the right to close this vacancy early if we receive a high number of applicants so you are encouraged to apply as soon as possible.
