Our team work with adults, often presenting with complex needs / dual diagnosis and experiencing significant disadvantage. Customers include ex-offenders, those with substance misuse, mental health or homeless-related needs, or a combination of these client groups. You will also work to support veterans as part of a specifically funded project. The veterans we support may have been impacted mentally or physically during their service and you will support them in adapting to civilian life and helping them thrive.
As a Support Worker, your role is to support people to do the things that matter most to them. The role is focused on supporting people to live their lives as independently as they can, keeping them safe, helping them to make choices, and ensuring that they lead full and rich lives in their community.
You will provide support to people either in their own homes and within the local community. The support you give to each person will depend very much on their individual needs and is focussed on doing ‘with people’ not ‘for people’.
What will you be doing:
Your day will be spent supporting people to be as independent as they can. As well as day to day support, this will include supporting people with tasks around their home, supporting them to develop social networks and interests, keeping healthy, managing their money and helping them develop skills and confidence to work or volunteer.
You will provide a ‘hands on’, empathetic support package in relation to every aspect of managing a tenancy successfully.
Working as part of our Housing Team, you will have work with colleagues covering one or more of our schemes in either Wolverhampton, Stoke/Leek or St Helens.
What we are looking for
Attitude and personality are important to us. We want to work with people who have a ‘can do’ attitude and approach to their work. People who take ownership and accountability to get things done and to do the right thing. Being able to empathise with our customers is important – what standards of service and housing would you expect, and can you work within any constraints to meet or exceed customer expectations?
Supporting colleagues at all levels of the organisation is important to us. We firmly believe that you never stop learning, and we want to develop a culture where we all learn and develop together, acknowledging that we don’t always get things right. We want to learn from experience and create a culture where people are supportive and constructive, enabling people to thrive. Everyone has a role to play in developing that culture.
What we offer you
As a member of our team, you will be part of an engaging, friendly and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
· Salary of £27,000
· 37 hours per week
· Hybrid role with home working where appropriate
· 25 days holiday (plus bank holidays) and 1 day extra for every year of service up to 5 years.
· Access to the Employee Assistance Programme and ‘Wisdom’ App for staff and family members
· Pension contribution of 9% (5% personal and 4% company contributions)
· Voucher incentive and rewards scheme
· Commitment to personal growth and development
· 4 weeks full sick pay (per annum)
