Job Title: Hosting Co-ordinator
Reporting To: Hosting Manager
Based: Home working with occasional travel.
Hours: 20 hours per week worked flexibly in agreement with line manager but to include some hours on a Monday, Tuesday, Wednesday and Friday.
Salary: £27,107 FTE (£15,541 part time actual).
Contract: Permanent (subject to funding).
Holiday Entitlement: 19 days actual, including bank holidays (pro-rata based on 25 days annual leave plus 8 days Bank Holiday leave).
Training & development: We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.
Other benefits: Monthly external supervisions, flexible working arrangements, employee pension scheme, travel costs (including mileage) covered by Hope at Home, staff wellbeing package, supportive team and plenty of cake.
ROLE SUMMARY
Hope at Home runs a UK-wide hosting scheme for survivors of modern slavery and human trafficking, working with partner agencies who support survivors whilst Hope at Home facilitate placements and provide training and ongoing support for hosts. Hosting Co-ordinators recruit and support hosts, facilitate placements, and continue to develop relationships with referral agencies.
KEY RESPONSIBILITIES
Recruiting Hosts
- Organising and overseeing in person and online host recruitment events and activities
- Networking and marketing (cold calling, following up warm leads, contacting and meeting with local organisations and faith groups) to increase host recruitment.
- Maintaining records, compliant with GDPR
- Following up expressions of interest
- Carrying out Home Visits for hosts
- Training new hosts
- Along with other staff, ensuring safeguarding policies are upheld across the organisation.
Supporting Hosts
- Communicating with active hosts weekly
- Facilitating online host support groups
- Carrying out monitoring and evaluation of hosting process.
Facilitating Placements
- Following Hope at Home’s placement processes including completing risk assessments, communicating with available hosts, potential guests, and referrer.
- Ensuring all information is up to date on Inform database.
- Liaising with guest’s support worker throughout placement.
- Maintaining contact with guests throughout the placement.
- Working alongside Housing & Move On Coordinator to support guest’s successful move on from the placement.
Other
- Maintaining relationships with partner agencies, funders, hosts and other external organisations.
- Remote covering for other team members in the event of staff absence.
- Promotion of Hope at Home via presentations, events, networking, use of social media and other forms of communication and promotion.
- Participating in local and national planning and strategy groups with statutory and voluntary agencies to represent the needs of survivors and Hope at Home.
- Ensuring the mission, values and ethos of Hope at Home are upheld across the organisation and externally.
- Carrying out duties in accordance with Hope at Home values, policies and procedures.
- Attending meetings and training courses as required, including regular supervision meetings, ad hoc attendance at Board meetings, and annual appraisal with the Hosting Manager.
- Travel across UK for meetings, home visits with potential hosts, events and training.
- Undertake from time to time such other tasks as may be required including administrative duties in connection with the post.
PERSON SPECIFICATION
ESSENTIAL
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DESIRABLE
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Excellent inter-personal skills and ability to play a positive role in a team.
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Experience of communicating via a translator.
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Experience of successful collaborative working.
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Knowledge of Modern Slavery & Human Trafficking and the issues facing survivors in the UK.
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Experience of building a working relationship with a wide range of people from all backgrounds, including vulnerable people.
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Working knowledge of asylum and National Referral Mechanism accommodation provision and entitlements.
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Willingness to learn and adapt.
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Experience of marketing, cold calling or sales.
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Strong MS Office skills Microsoft Word, Power Point and Excel to manage data.
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Lived experience of modern slavery, human trafficking, homelessness, the UK immigration system or hosting.*
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Self-starter and highly motivated
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Fluent in written and spoken English.
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High levels of cultural awareness and understanding of trauma informed working.
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Able to prioritise both time and tasks and capable of meeting deadlines.
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Sympathetic to vision, values and ethos of Hope at Home.
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Emotionally resilient to cope with stressful situations.
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Flexibility to work evenings and occasional weekends.
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Note:This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process, and we would aim to reach agreement on any changes.
TO APPLY
Please send a covering letter, which should clearly show how you meet the skills and experience outlined in the Job Description, along with your CV to: susie@hopeathome.org.uk
Closing date: 5pm 9th March 2025
Online Interviews: Week beginning 24th March 2025
*Hope at Home is committed to inclusive employment practices, and we encourage applications from people who have lived experience of the issues our organisation addresses as well as applicants from diverse backgrounds and ethnicities. There is no requirement to disclose lived experience. We encourage applicants to think creatively about how to demonstrate you meet the requirements of the person specification. We are looking for talented people who align with our values and support our mission – there are no barriers to how you demonstrate this. If invited to interview, all questions will be sent in advance and the interview will be a panel of three.
We are proud to be a member of the Experts by Experience Employment Network (www.ebeemployment.org.uk), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at https://www.ebeemployment.org.uk/ebe which may help in preparing your job application.
Note:This position requires you to undergo a DBS check. As an organisation using the DBS to assess applicants’ suitability for positions of trust, the organisation undertakes to comply fully with the DBS Code of Practice and to treat all applicants for positions fairly. It undertakes not to discriminate unfairly against any person on the basis of a conviction or other information revealed.
ABOUT US
VISION
Safe homes for all survivors of modern slavery.
MISSION STATEMENT
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations.
ETHOS
Hope at Home was founded on the values and vision of Jesus who went to those who were marginalised and in need to bring comfort and restoration. We are not a proselytising organisation, and our staff and volunteers are from a variety of faith and non-faith backgrounds. Our common ground is that we all believe that no survivor should be without a place to call home and are committed to demonstrating real compassion to the people and communities we encounter.
We work with survivors regardless of their religious beliefs, immigration status, ethnicity, age, gender, disability, gender reassignment, marital status, sexual orientation or political opinion.
CORE VALUES
See our website for further details but these are as below:
- Honouring
- Excellence
- Person-focused
- Collaborative
- Ambitious and pioneering