Who we’re looking for
As part of our financial services team, you’ll lead and manage income collection services, ensuring rental income is maximised and protected while supporting tenants through effective arrears prevention, early intervention, and partnership working. The role plays a key part in reducing arrears, preventing homelessness, and delivering a high-quality, customer-focused service in line with regulatory and legislative requirements. You’ll make sure the team are equipped to identify and resolve arrears cases quickly and support customers to sustain their tenancies.
With the ability to make sound decisions and act quickly when things aren’t right, you’ll have experience of working in a similar role and be able to hit the ground running. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation and represent RHP at court hearings.
You’ll be confident using digital systems and dealing with data so you can take a leading role in driving business performance and making service improvements.
We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
You can find a full description of our values here
Feel a connection? If this sounds like you, click apply now
Hello. We’re RHP. Our purpose is to provide safe, secure homes – opening the door to life opportunities. We own and manage over 11,000 homes for social rent and shared ownership, and plan to build more over the next 12 months.
Our employees enjoy working for us, and we’ve been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
We’re a Disability Confident Employer, which means we’re committed to inclusive recruitment practices.
If you want to make a difference to our customers, colleagues and beyond, we’re the place for you.
Connected through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
