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Service Manager

Centrepoint • Full-time • United Kingdom, United Kingdom • £39.43k / year • 1w ago

Contract: Permanent, Full-time (37.5 hours per week)

Salary: £39,434 per annum

Closing Date: Monday 7th April 2025

Interviews will take place week commencing 21st April 2025

Centrepoint is the UK’s leading youth homelessness charity and now the largest provider of Housing First for young people in England, is looking for a Service Manager to join our team in Havering.

This is a very interesting place to work because we help vulnerable young people by giving them the practical and emotional support, they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

Havering Service provides Ofsted-regulated support services for care leavers and at-risk young people within the London Borough of Havering. Our services encompass a range of support levels, from high-intensity to low-intensity, and include 24/7 provision.

The Service Manager provides leadership and management across three service sites, responsible for the overall delivery and performance of the service. They will ensure high quality outcomes for young people by providing effective leadership and developing strong working partnerships with Social Services teams.

As a Service Manager, you will be responsible for:

Working with the Operations Manager to lead a dynamic frontline team
Overseeing operations across multiple physical locations.
Developing the skills within the team to create an ever-evolving approach to support
Line management of supported and progression officers, night staff, and deputy manager
Managing referrals and strengthening commissioning relationships
Working closely with other services and managers across the region
Ensuring young people are supported in a PIE focussed trauma-informed way
Accountability for reporting and target management

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

25 days of annual leave per year, rising by one day per year to a maximum of 27 days
Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
Private Medical insurance
Income protection
Employer pension contributions of 5%
Clear career progressions, linked to portfolio work, that enables movement up the pay scale
Access to Cycle 2 Work loan scheme
An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Service Manager click ‘Apply’ now!

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