Business Systems Analyst
Leatherhead, Surrey (with hybrid working considered)
The Organisation
Perennial is the nation's only charity dedicated to helping people in horticulture. Together with our network of partners, we provide free support, information, advice, financial assistance, and services for horticulturalists and their loved ones experiencing illness, disability, bereavement, family breakdown, and financial difficulties.
We have a real focus on improving the health and wellbeing outcomes of people working in horticulture and have an ambitious preventative strategy to create better futures for people working in horticulture.
We are now looking for a Business Systems Analyst to join us on a full-time, permanent basis.
The Benefits
- Salary of £45,000 - £50,000 per annum, depending on experience
- 25 days’ holiday, plus Bank Holidays
- Pension
- DIS benefit (3x salary)
- Sickness pay
- Well-established flexible policies, including the ability to have extra unpaid leave
- Time off for dependants
This is an excellent opportunity for an experienced business systems analyst to join our thriving organisation.
In this rewarding role, your contributions will directly improve the lives of people in horticulture, ensuring our charity continues to provide essential support to those facing life’s challenges.
What’s more, you will have the chance to ingratiate yourself with key stakeholders, allowing you to expand your professional network and strengthen your influence within the sector.
So, if you want to make a real impact in a forward-thinking charity, read on and apply today!
The Role
As a Business Systems Analyst, you will manage and support our business applications, ensuring data integrity, and optimising processes across the organisation.
Specifically, you will develop and maintain our CRM system and point-of-sale tills, overseeing testing, deployment, and system updates, while identifying opportunities for improvements.
You will also provide technical support, training, and guidance to system users to help them utilise our applications effectively.
Additionally, you will:
- Liaise with 3rd party vendors on system issues and new releases
- Build dashboards and reports to support business teams
- Manage application user accounts, licences, and staff onboarding
About You
To be considered as a Business Systems Analyst, you will need:
- At least three years’ experience in a business systems analyst or support role
- Experience working with an income-generating CRM system
- Experience managing stakeholders across a charity
- Strong knowledge of database structures and data integrity principles
- A strong understanding of GDPR and data protection compliance
- Excellent communication skills, both written and verbal
The closing date for this role is 16th March 2025.
Other organisations may call this role CRM Analyst, Systems Analyst, IT Systems Analyst, Business Applications Analyst, or Data Systems Analyst.
Webrecruit and Perennial are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to use your skills as a Business Systems Analyst to support a vital charity, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
