Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Support Worker (Supported Housing & Outreach)
Salary: £19,600 per year (full time equivalent £24,500)
Hours: 30 hours per week
Contract type: Permanent
Location: Basingstoke
Additional information:
- Valid driver's license and access to a car for business purposes
- Participation in an Outreach rota which may include working early mornings, evenings and weekends
- Participation in an on-call, out-of-hours rota (£100 per week when on-call)
The Role:
In this role, you’ll be supporting individuals who have experienced homelessness and are now navigating the final steps of their journey toward stability. You’ll take the lead in managing referrals into the service, conducting assessments, and providing tailored, empowering support to help clients maintain their accommodation and achieve meaningful, positive changes in their lives.
Working across four units of accommodation located within two neighbouring properties, you’ll focus on fostering resilience, building essential skills, and guiding clients toward greater independence.
You'll also have the opportunity to contribute to outreach efforts for those currently homeless, provide in-reach support to residents in accommodation, and assist individuals with complex needs within the homeless pathway.
Responsibilities include:
- Manage referrals and assess clients, offering tailored support to help them maintain accommodation and work towards long-term independence
- Build effective relationships with partner agencies to deliver multi-agency support plans
- Keep accurate and timely records of all client interactions
- Empower a caseload of clients, to identify their strengths and goals, and develop their skills, confidence and well-being
- Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
Qualifications / Requirements:
- A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work
- Experience working with vulnerable adults and/or people with complex needs
- Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- For all the fantastic and valuable work you’ll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about the Support Worker, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
