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Night Supported Housing Assistant X2

Centrepoint • Full-time • United Kingdom, United Kingdom • £26.54k / year • 6d ago

Contract: Permanent, Full Time (37.5 hours per week)

Salary: £26,541 per annum

Closing Date: 15th December 2024

Interviews will be held w/c 16th December 2024

Centrepoint, the UK’s leading youth homelessness charity, is looking for X2 Night Supported Housing Assistants to join our team based in our brand new Bournemouth Services. A driver’s licence is desirable due to dispersed nature of services.

About Us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

Service Information

As a Night Supported Housing Assistant, you will play a pivotal role in maintaining a safe and welcoming environment for our young residents while ensuring the security and functionality of the building. You will have excellent communication skills, demonstrate empathy and compassion—particularly in understanding the challenges young people may face—and have basic maintenance knowledge, along with an understanding of building security.

The Bournemouth Housing First Service is a mixture of specifically sourced properties suitable for complex young people. We currently have a building containing 8 s/c flats with one of these being used as the office base for staff. The remaining properties for young people are dispersed throughout BCP, in areas such as Poole, Christchurch but mainly the Bournemouth area at present. We are a team of Housing First Officers as well as Night Supported Housing Assistants for Alma Road, to provide 24 hour support to our young people.

We offer all young people within our service a Housing First level of support, ranging from basic house and life skills, through to arranging courses and providing additional support to other areas of general life. Having a property is the first step to living independently but as a team, we support, provide and guide our young people to becoming members of the community.

Rota Information

Applicants for this role will be expected to work on a rota basis. For example, Week 1 would be 3 days on 4 days off. Week 2 would be 4 days on 3 days off. These shift patterns are waking nights between the hours of 10pm - 8am and include weekends.

What You Will Be Doing:

Conduct regular building health and safety inspections, promptly addressing any risks and coordinating necessary repairs.
Provide guidance and support to young people on managing risk, health and safety concerns.
Foster positive relationships and support networks among residents, promoting their well-being and development.
Offer advice and assistance on benefits, local services, and our complaints procedure.
Respond appropriately to welfare concerns, including child protection and vulnerable adult issues, adhering to policies and procedures.
Maintain meticulous records and ensure compliance with data protection regulations.
Collaborate with the team to prepare accommodations for new residents and maintain cleanliness standards.
Ensure premises meet legal and statutory requirements for safe operation.

What We Would Be Looking For From You:

Excellent communication skills, both verbal and written, with proficiency in IT.
Experience in maintaining detailed records and achieving outcomes with young people.
Knowledge of resources available to young homeless people and the ability to offer reliable advice.
Ability to engage positively with young people.
Effective time management skills.
Customer service experience with a focus on meeting diverse needs.
Commitment to promoting equality and diversity.

If that sounds like you and are passionate about making a positive impact in the lives of vulnerable young people, we encourage you to apply.

What we offer in return...

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

25 days of annual leave per year, rising by one day per year to a maximum of 27 days
Excellent training package to ensure you have the skills and knowledge to build a new career
Employer pension contributions of 5%
Clear career progressions, linked to portfolio work that enables movement up the pay scale
Access to Cycle 2 Work loan scheme
An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Night Supported Housing Assistant, click ‘Apply’ now!

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