The Move-On Coordinator is a specialist role within the Osborne Grove Assessment Centre, working as part of a wider multi-disciplinary team that includes the Service Manager, Deputy Manager, Case Coordinator, Assessment Workers and Move-On Workers.
The post holder is exclusively responsible for coordinating move-on activity once assessments have been completed and individuals are deemed ready to progress. The role does not undertake initial assessments; instead, it provides dedicated oversight, coordination and leadership of the move-on process to ensure timely, safe and sustainable transitions into appropriate accommodation.
The Move-On Coordinator acts as the central point of contact between internal teams and external partners, ensuring that all elements of the move-on pathway are aligned, communicated effectively and progressed without delay.
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Main Responsibilities
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- Take lead responsibility for coordinating all move-on activity for residents of the Osborne Grove Assessment Centre once assessment and care planning processes are complete.
- Work closely with the Service Manager, Deputy Manager and Case Coordinator to ensure move-on plans are clear, agreed and progressed in line with service priorities and targets.
- Act as the primary liaison with Supported Housing Pathway Managers to organise, progress and unblock move-on placements across statutory and non-statutory accommodation pathways.
- Coordinate communication and joint working with Adult Social Care to ensure individuals with eligible care and support needs can access appropriate provision under the Care Act 2014.
- Develop and maintain strong working relationships with private rented sector (PRS) agencies and landlords, to secure suitable accommodation and financial support where applicable.
- Lead on organising and coordinating move-on arrangements, including multi-agency planning, confirmation of placements, and practical arrangements to enable safe and timely transitions.
- Facilitate and contribute to multi-agency meetings involving statutory, voluntary and community sector partners to resolve barriers and progress complex move-on cases.
- Monitor and track move-on activity, ensuring progress is recorded accurately and outcomes are reported to the Rough Sleeping Programme Lead.
- Maintain high-quality case records and ensure all move-on activity is compliant with data protection, safeguarding and organisational requirements
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Generic Responsibilities
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- Understanding, knowledge, and ability to follow guidelines that ensures compliance with Health and Safety at Work, Data Protection and other statutory requirements.
- Understanding and commitment to promoting and implementing the Council’s Equal Opportunities policies.
- Knowledge and experience of using IT.
- To undertake any other temporary responsibilities aligned with the overall purpose and grade of the role.
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Knowledge, Qualifications, Skills, and Experience
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Essential or
Desirable
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- Strong working knowledge of the Homelessness Reduction Act 2017 and the Care Act 2014.
- Experience of coordinating move-on from assessment centres, temporary or supported accommodation into longer-term housing.
- Proven ability to work effectively with Adult Social Care, housing pathway managers and private rented sector partners.
- Experience of working with single homeless adults and people affected by rough sleeping.
- Excellent communication and coordination skills, with the ability to manage complex, multi-agency processes.
- Strong organisational skills and attention to detail, particularly in tracking progress and outcomes.
- Experience of working with individuals with No Recourse to Public Funds or immigration-related restrictions.
- Knowledge of welfare benefits, housing-related financial support and PRS incentive schemes.
- Experience of using CHAIN and other homelessness case management systems.
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Main Contacts & Other Information
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Main Contacts: Osborne Grove management team, Private Rented Sector letting agents, supported housing providers, Supported accommodation pathway managers, street outreach team, commissioning officers, local lettings team, rough sleeping health and social care services.
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