Get More Jobs Like This In Your Inbox

Business Systems Change Manager (18 Month FTC)

Centrepoint • Full-time • United Kingdom, United Kingdom • £46.79k - £55.83k / year • 3w ago

Business Systems Change Manager (18 Month FTC)

Contract: 18 Month Fixed Term Contract
Salary: £46,792 - £55,831.78
Location: London (Hybrid)
Closing Date: 7th April 2026
Interviews: Week commencing 13th April 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Business Systems Change Manager to join our Finance & Corporate Services Directorate.

This is a unique opportunity to play a key role in one of Centrepoint’s most ambitious transformation programmes — ensuring our people, systems and culture evolve together to deliver lasting impact for young people.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

Reporting into the Senior Programme Manager (Big Change Programme), you’ll lead how change is understood, adopted and embedded across Centrepoint.

This isn’t just about systems — it’s about people, behaviours and culture.

You’ll work at the heart of our digital transformation, ensuring:

Change is clearly understood across the organisation
Leaders are equipped to champion new ways of working
Systems are successfully adopted and embedded long-term
Our People & Culture strategy is fully integrated into change delivery

You’ll act as the bridge between technical delivery and human impact, turning strategy into practical, meaningful change across teams.

What you’ll be doing

Leading change readiness and impact assessments across multiple business areas
Designing and delivering change management plans, including communications, training and engagement
Partnering with People, Finance, Procurement, Communications and PMO teams
Supporting the adoption of new systems and ways of working (including Microsoft tools)
Coaching leaders to act as visible change champions
Monitoring adoption, tracking success metrics and reporting progress
Driving long-term behavioural and cultural change aligned to Centrepoint values
Supporting post-implementation reviews and benefits realisation

About you

You’re someone who can connect strategy, systems and people.

You’ll bring:

Proven experience leading organisational change in complex programmes (ideally digital or systems transformation)
Strong stakeholder management skills — confident influencing at senior level
Experience delivering end-to-end change plans (impact, communications, training and adoption)
A structured approach (e.g. Prosci, ADKAR or similar)
Experience working across cross-functional teams and programme environments
Ability to translate complex change into clear, practical actions
A collaborative, pragmatic mindset with a focus on sustainable change

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

25 days of annual leave per year, rising by one day per year to a maximum of 27 days
Healthcare cash plan (covering a wide range of medical treatments including dental, optical, complementary and alternative therapies)
Private medical insurance
Income protection
Employer pension contributions of 5%
Access to Cycle 2 Work loan scheme
An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues feel included and that we value the rich diversity within the organisation.

We are an equal opportunities employer and welcome applications from all backgrounds.

Hybrid working

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next).

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included in your application must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice. Applications that do not accurately represent your experience may not be progressed.

Don’t miss out on this fantastic opportunity to join our team as a Business Systems Change Manager — click Apply now!

Related Jobs

Health Link Worker

Caritas Diocese of Salford • Full-time • Manchester, Manchester, United Kingdom • 1d ago

Frontline volunteer Support Worker supported accommodation case coordinator Team Leader Assessment Worker Supported Housing Case worker Homeless Charity Homeless Sector homelessness support jobs Vacancies

1d ago

Apply

Housing First Engagement Worker

SHELTER • Part-time • Newcastle upon Tyne, Newcastle Upon Tyne, United Kingdom • £32.59k / year • 3d ago

Fundraising volunteer Support Worker supported accommodation case coordinator Team Leader Assessment Worker Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness Specialist Support Housing First support jobs Vacancies

3d ago

Apply

Team Leader - Newcastle

SHELTER • Full-time • Newcastle upon Tyne, Newcastle Upon Tyne, United Kingdom • £38.72k / year • 3d ago

Fundraising volunteer Support Worker supported accommodation Service Manager Deputy Manager case coordinator Project Coordinator Team Leader Assessment Worker Project Manager Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness Specialist Support support jobs Vacancies homeless hostel

3d ago

Apply

Travelling Communities Domestic Abuse Engagement Worker

Julian House • Part-time • Wiltshire, Wiltshire, United Kingdom • £10.48k - £10.48k / year • 4d ago

Specialist Support volunteer Support Worker supported accommodation Team Leader Assessment Worker Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness support jobs Vacancies

4d ago

Apply

Move on Coordinator

Haringey Council • Full-time • Haringey, London, United Kingdom • £40.18k - £42.06k / year • 4d ago

4d ago

Apply

Support & Progression Officer

Centrepoint • Full-time • West Yorkshire, United Kingdom • £25.59k - £30.30k / year • 5d ago

5d ago

Apply

Housing Rights Worker - London

SHELTER • Full-time • London, London, United Kingdom • £34k - £41k / year • 5d ago

5d ago

Apply

Head Of Procurement

Centrepoint • Full-time • United Kingdom, United Kingdom • £61.68k - £73.38k / year • 6d ago

Frontline Support Worker supported accommodation Regional Head Supported Housing Head of Homeless Charity Homeless Sector homelessness management help the homeless Specialist Support jobs Vacancies youth homelessness homeless hostel

6d ago

Apply

Support Worker Nights

You Matter • Full-time • Liverpool, Liverpool, United Kingdom • £30k / year • 1w ago

Housing and Accommodation volunteer outreach case management Support Worker housing association supported accommodation case coordinator Team Leader Assessment Worker Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness Resettlement support jobs Vacancies

1w ago

Apply

Support Worker – Criminal Justice

Julian House • Part-time • Taunton - with travel across Somerset, Somerset, United Kingdom • £20.96k / year • 1w ago

Support and Outreach volunteer outreach case management Support Worker supported accommodation case coordinator Team Leader Assessment Worker Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness Specialist Support Resettlement support jobs Vacancies

1w ago

Apply