Permanent, Full Time 37 hours per week and is a permanent contract. Your working days will be Monday to Friday.
Location: Based at 100 Temple Street and option for working for home.
The Housing Options Service Is Recruiting To Pivotal Roles In Our Service. We Have Recently Redesigned And Invested In Our Service To:
- Increase our success in preventing homelessness.
- End our use of hotels and shared temporary accommodation for families.
- Improve move-on from Temporary Accommodation.
- Reduce our use of and spend on Temporary Accommodation.
Our daily working tool is the Housing Support Register (HSR). This is the system used for referring and moving homeless people into supported accommodation and floating support services. If you have not used this before, please don’t worry as full training and insight will be part of your induction. There are approximately 800 professionals using the HSR, including Bristol City Council’s Housing Advisors, and multiple services providing accommodation and support.
You will ensure the smooth running of the Housing Support Register, working with the HSR Co-ordinators and Administrator, and largely those 800 professionals using the system daily. You will monitor correct usage, applying excellent attention to detail, and identifying solutions. You will need to maintain and develop positive working relationships with a range of internal and external services. You will also develop and optimise policies and processes, in order to ensure effective practice, preparing recommendations for managers and commissioners. Training users will be a part of this, as will running reports and analysing data. We are in a period of transition to a new software provider, which means providing input and testing on how this will function, whilst also providing support to our users.
It must be stressed that, in this role, attention to detail and identifying solutions are key.
As an authority we offer a generous leave allowance of 25 days pro rata, pension and the option for flexible working.
You will be able to work from home, however we would like you spend some days in the office environment, certainly more days during your induction programme.
Please do read the job description and person specification attached, but most importantly do take time to look at our “Day in the life of a Senior Housing Support Register Co-ordinator”. The previous post holder has given a unique insight into their daily tasks.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
If you have any further queries after reading the job advert along with the attached job paperwork then please contact Fiona Beard, current postholder, at
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.
The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.
Permanent, Full Time 37 hours per week and is a permanent contract. Your working days will be Monday to Friday.
Location: Based at 100 Temple Street and option for working for home.
The Housing Options Service Is Recruiting To Pivotal Roles In Our Service. We Have Recently Redesigned And Invested In Our Service To:
- Increase our success in preventing homelessness.
- End our use of hotels and shared temporary accommodation for families.
- Improve move-on from Temporary Accommodation.
- Reduce our use of and spend on Temporary Accommodation.
Our daily working tool is the Housing Support Register (HSR). This is the system used for referring and moving homeless people into supported accommodation and floating support services. If you have not used this before, please don’t worry as full training and insight will be part of your induction. There are approximately 800 professionals using the HSR, including Bristol City Council’s Housing Advisors, and multiple services providing accommodation and support.
You will ensure the smooth running of the Housing Support Register, working with the HSR Co-ordinators and Administrator, and largely those 800 professionals using the system daily. You will monitor correct usage, applying excellent attention to detail, and identifying solutions. You will need to maintain and develop positive working relationships with a range of internal and external services. You will also develop and optimise policies and processes, in order to ensure effective practice, preparing recommendations for managers and commissioners. Training users will be a part of this, as will running reports and analysing data. We are in a period of transition to a new software provider, which means providing input and testing on how this will function, whilst also providing support to our users.
It must be stressed that, in this role, attention to detail and identifying solutions are key.
As an authority we offer a generous leave allowance of 25 days pro rata, pension and the option for flexible working.
You will be able to work from home, however we would like you spend some days in the office environment, certainly more days during your induction programme.
Please do read the job description and person specification attached, but most importantly do take time to look at our “Day in the life of a Senior Housing Support Register Co-ordinator”. The previous post holder has given a unique insight into their daily tasks.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
How do I apply?
If you share our
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
If you have any further queries after reading the job advert along with the attached job paperwork then please contact Fiona Beard, current postholder, at
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.
The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.
