Job Summary
We are seeking an experienced Accommodation Manager to join our vibrant staff team and play a key role in shaping the future of our accommodation services. You will have real scope to develop and lead Emmanuel House’s accommodation provision, working closely with staff, volunteers and partners across the city to ensure our accommodation services deliver excellent outcomes for residents while aligning with Emmanuel House’s values and strategic direction.
We are looking for an experienced manager who is comfortable leading teams and services, and who values practical, hands-on leadership. The role combines strong operational judgement with a deeply person-centred approach. You will lead staff and volunteers, shape services in partnership with others, and ensure our accommodation offers safety, stability and the opportunity to move forward. This role is about holding complexity well, supporting teams in demanding environments, and creating safe, respectful spaces for people experiencing homelessness.
Key Responsibilities
- Lead Emmanuel House’s accommodation services across Nottingham, including a night shelter and dispersed accommodation sites, ensuring they are safe, respectful and well-run.
- Support and develop staff and volunteers by providing clear leadership, regular supervision and a positive, supportive team culture.
- Create and sustain a person-centred, trauma-informed culture that supports people experiencing homelessness and enables staff and volunteers to work reflectively and compassionately.
- Hold complexity and risk well by using sound judgement to balance safety, care and operational demands in a challenging and changing environment.
- Ensure high standards of safeguarding, health and safety, housing management and recordkeeping across all accommodation services.
- Build and maintain strong working relationships with partners across the city, including statutory services, voluntary organisations, landlords, community and faith groups.
- Actively contribute to Emmanuel House’s management team, supporting the organisation’s mission, values and strategic direction.
Experience
- Demonstrable experience of working with vulnerable people such as homeless people, people with a history of offending, people with drug and alcohol dependency problems or people with mental health problems
- Demonstrable experience of housing management
- Demonstrable experience of motivating and managing a large team
- Proven interpersonal skills, including an ability to work with teams of volunteers
- Experience and attending/hosting meetings with a range of professionals
- Experience of working in the voluntary sector and/or a charity
Full job description and person specification available on our website: https://www.emmanuelhouse.org.uk/about-us/jobs/
To apply, please send us your CV and a cover letter telling us why you’re the right for the role to: jobopportunities@emmanuelhouse.org.uk. Please put the title of the job in the subject of the email.
The deadline for applications is 23:55 on Friday 20th February 2026. We may close this vacancy early if we receive a high volume of suitable applications, so early applications are encouraged.
For more information or an informal chat about the role please call on 0115 9507140 or email isabella.harriss@emmanuelhouse.org.uk.
We welcome applications from all backgrounds and communities including those who have lived experience of homelessness. We welcome applications from Black, Asian and Minority Ethnic communities, from people who identify within the Lesbian, Gay, Bisexual and Transgender community (LGBTQ+) and from people who consider themselves to have a disability. We believe people with these lived perspectives have a particular contribution to make to Emmanuel House and the homelessness sector.
We look forward to receiving your application.
Job Types: Full-time, Permanent
Pay: £37,902.00 per year
Benefits:
- Casual dress
- Work from home
Application question(s):
- Full driving licence, vehicle available for work, appropriate insurance for business use and a maximum of 3 points.
- Demonstrable experience of housing management.
- Demonstrable experience of working with vulnerable people such as homeless people, people with a history of offending, people with drug and alcohol dependency problems or people with mental health problems.
Work Location: Hybrid remote in Nottingham NG1 1FE
