Salary: £23,557 per annum
Location: Nottingham
Hours: 31
Closing Date: 16/02/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 19 days at 23:59 GMT.
The Vacancy
Night Porter – Temporary Homelessness Accommodation
This opportunity as a
Night Porter at our new 28‑bed temporary accommodation service is ideal for someone who takes pride in keeping people safe, maintaining a calm and secure environment, and supporting a service that helps single adults move on from homelessness into stable housing.
You’ll be a reassuring presence overnight, ensuring the building is safe, incidents are recorded, and residents feel supported during quieter hours.
Key Responsibilities
- Booking in residents and visitors, ensuring accurate records of who enters and leaves the building.
- Logging incidents such as complaints, risks, accidents or anti‑social behaviour in line with policy.
- Maintaining detailed daily logs and handing over information clearly to daytime colleagues.
- Conducting regular security and safety checks, including fire alarms, emergency lighting and general site safety.
- Completing weekly flat health and safety checks as part of the wider team rota.
- Monitoring resident wellbeing overnight and escalating concerns appropriately.
- Supporting residents with immediate practical needs where appropriate, while maintaining professional boundaries.
- Ensuring the building remains clean, safe and secure throughout the night.
- Using our recording system (Sure) to record essential information (training provided).
About You
- Compassionate, calm and resilient, with a genuine desire to help others feel safe and supported.
- Able to communicate clearly, de‑escalate situations and maintain a professional, friendly approach.
- Comfortable working independently and using initiative during quieter periods.
- Confident in reading, following and recording information accurately.
- Competent with basic IT tasks such as sending emails and updating records.
- Understands the importance of confidentiality, boundaries and safeguarding.
- Positive attitude, strong work ethic and commitment to modelling our values.
Working Hours
31 hrs pw over a 4 week rolling rota. Weekends and bank holidays included
10.5 hour shifts 20:45 - 7:15am
Why NCHA?
A values‑led organisation committed to supporting diverse communities. Ranked
41st Best Workplace™ UK, reflecting our dedication to staff wellbeing. Proud
Equal Opportunities Employer, welcoming applications from BAME, disabled and LGBT candidates.
This role is perfect if you enjoy maintaining a safe environment, feel confident handling responsibility overnight, and want to contribute to a service that helps people move forward from homelessness with dignity and stability.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read
our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Documents
Helping Our Customers
- DownloadEquality Diversity and Inclusion Strategy
- DownloadNight Porter - Role Profile - April 21.docx
- Download
