Closing date: 11/01/2026
Interview date: 21/01/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Rapid Response Team.
The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
• Line-management experience of outreach workers, including providing supervision at night
• Experience monitoring team performance and support staff to meet the highest standards of practice
• Experience liaising with partner agencies, local authorities and outreach teams to maximise the team’s impact
• Experience of ensuring the smooth running of shifts, including rota planning, dealing with absence and other operational hurdles
• Prior knowledge in helping lead on team meetings, training etc.
You will have:
• Have strong organisational skills gained in a busy environment
• Have strong line-management experience, including and especially in remote roles
• Have solid IT skills, proficient user of database and good knowledge of Excel
• Have previous experience in communicating effectively in person and in writing
• Have a creative approach to problem-solving
• Have a track record of supporting change Committed to developing your knowledge and skills.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
To apply visit our website and complete our application form.
For further information please contact, Anneke Ziemen, Service Manager via our website.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
