Are you experienced in supporting vulnerable people to achieve their accommodation goals?
We are looking for a dedicated, dynamic, positive and forward-thinking individual to work closely with our Prevention of Homelessness Officers to provide effective practical support to our clients in retaining or securing accommodation in the private sector.
Do you have the passion and dedication to provide help, where help is not always readily accepted?
You will be working with clients facing homelessness, some with complex needs, therefore you will need to build relationships with other professional to ensure your clients receive the necessary support required to access services and sustain accommodation.
Do you have the drive to help vulnerable people work successfully through accommodation pathways?
You will play a vital role in supporting the Council to reduce the number of households requiring going into emergency accommodation. This will be achieved working alongside our Homelessness Officers by resolving their homelessness situation and enabling them to remain in their accommodation or before they are required leave their current accommodation when it comes to an end.
Do you want to work with our Homelessness Team and other professionals to provide joined up support?
The ideal successful post holder will need to demonstrate a history of working with clients with complex needs, such as mental health issues, substance misuse and debt issues, delivering excellent outcomes for their clients. You will demonstrate the initiative to apply problem solving to the issues faced by clients and the skills to engage with partner agencies to get the best outcomes for your clients in trying to enable them to remain in their current home or sourcing and settling into new accommodation; mainly the private sector.
What’s in it for you?
- £27,939 - £30,372 per annum
- 23 - 24 days annual leave (plus an additional 5 days after 5 years’ service)
- Local Government Pension scheme
- On-site parking
- Employee Assistance Programme
- Hybrid working
- Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
- Cycle to Work scheme which could save you around 40% on cycles and accessories
Whilst we offer hybrid working opportunities there will be the requirement to attend our head office in Lyndhurst each week.
This post requires a Enhanced DBS check to be completed.
About us.
As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.
At NFDC we believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought and self-development promoted. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance. We’re keen to support career development and help all colleagues to be the best they can be.
We are proud of our values, please watch this short video to find out more. LEAF Learning Empathy Ambition Fairness (youtube.com)
If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.
To view full details of what you can expect from working for NFDC and to view the full job description, please click on the candidate pack attached.
Click here to see why employees think that New Forest District Council is a great place to work:Working for NFDC
If you are interested in this position and meet the criteria, we would be very happy to hear from you. For more information and an informal chat about the role please contact Vicky Gibbs on 02380 285246
Closing Date: 11pm Sunday 21st December 2025
Interview date: Friday 2nd and Monday 5th January 2026
