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Housing Companies Tenant Services Manager

Tempting Recruitment • Contract • Brent, ENG, GB • 3w ago

Are you eager to land a brand new role? Our client, a busy local authority in Brent. Are looking for a Housing Companies Tenant Services Manager to join their organisation.

Job Role: Housing Companies Tenant Services Manager
Temporary or Permanent: Temp
Possible End Date: March 2026 (Possible Extension)
Number of Positions: 1
Location: Brent
Office Based/Hybrid: TBC but more than likely hybrid
DBS Required: Enhanced
Rate of Pay (Umbrella and Inside IR35): £30

Main Duties/Responsibilities

To directly manage a high-profile portfolio of homes that relieve families and single people from homelessness, through Brent’s Housing Companies (i4B and First Wave Housing).
To deliver all aspects of high-quality tenancy services in line with contract requirements, which will include ensuring that agreed performance standards and targets are met and ensuring high levels of tenant satisfaction.
To manage tenancies, end to end, let to re-let, taking full ownership of the tenant’s journey.
To support the Housing Companies Operational Manager in promoting and improving the i4B brand and developing resident engagement, with continuous drive towards improving tenant satisfaction.

Job Requirements:

At least 2 years experience working as a Housing Companies Tenant Services Manager or equivalent
The Social Housing (Regulation) Act 2023 has gained Royal Assent. Postholders will be expected to enrol with the Chartered Institute of Housing.
The postholder must have or be working towards a Chartered Institute of Housing Level 3 qualification
Knowledge and understanding of local authority statutory and support services related to the housing sector and emerging trends
Enhanced DBS

Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.

How to Apply:

If you are interested in applying, please press the button below, send your CV to tareeq.smith@temptingrecruitment.co.uk or contact Tareeq on 020 3854 4911 to discuss further.

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