Administrator – Heathrow IRC
Location: London
Salary: £25,207 per annum
Vacancy Type: Contract, 9 Month Maternity Cover, Part Time
Closing Date: 15th December 2025
We’re looking for a highly organised Administrator to join our Substance Misuse Team (SMS), providing essential support to help deliver psychosocial interventions and accredited treatment programmes for individuals entering custody with drug or alcohol needs.
This role is based on-site at Heathrow IRC and forms part of our wider administrative team supporting services across London.
This is a varied and rewarding position where you’ll play a key role in ensuring the smooth running of the service, from handling data and supporting outcome monitoring, to maintaining strong working relationships with partner agencies such as clinical substance misuse teams.
Please note: CTC clearance is mandatory for this role.
What you’ll do:
- Provide comprehensive administrative and secretarial support to the Substance Misuse Team
- Carry out accurate data entry, tracking and reporting to support service targets
- Support the monitoring of key outcomes for Forward and local commissioners
- Work collaboratively with partner agencies to ensure joined-up service delivery
- Offer occasional administrative support at other London sites (HMP Brixton & HMP Wormwood Scrubs) when required
What you’ll bring:
- Strong organisational and administration skills
- Accuracy and confidence with data and monitoring systems
- Excellent communication and teamwork skills
- Flexibility to travel to other local sites when needed
If you’re looking for a meaningful part-time role, want to support a service that makes a real difference, and are available for a 9-month maternity cover starting January 2026, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
Employee Screening and Eligibility to Work
We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
