Hostel Manager / Homelessness Services Manager
An excellent opportunity for an experienced and compassionate leader to oversee a flagship supported housing service, empowering residents to achieve independence and stability within a safe and supportive environment.
If you’ve also worked in the following roles, we’d also like to hear from you: Supported Housing Manager, Homeless Services Lead, Housing Support Manager, Hostel Team Leader, Homeless Service Manager
SALARY: circa. £36,000 per annum (negotiable depending on experience) + Benefits (3% Pension Contribution, 25 Days Annual Leave plus Bank Holidays)
LOCATION: Birkenhead, Wirral, North West England
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 Hours per Week, Monday to Friday, 09:00 to 17:00 (with some flexibility and occasional evening or weekend work)
JOB OVERVIEW
We have a fantastic new job opportunity for a Hostel Manager / Homelessness Services Manager to take operational responsibility for a leading supported accommodation service.
As a Hostel Manager / Homelessness Services Manager you will provide strong leadership to a dedicated team, ensuring that residents receive high-quality, person-centred support designed to promote wellbeing, resilience and independence.
The Hostel Manager / Homelessness Services Manager will maintain the highest standards of safeguarding, compliance and service quality while fostering a positive and inclusive culture of continuous improvement and collaboration with partner agencies.
APPLY TODAY
Ready to make your next career move? Apply Now for our Recruitment Team to review.
DUTIES
Your duties as the Hostel Manager / Homelessness Services Manager include:
- Lead and Manage Staff Teams: Oversee day-to-day operations and ensure consistent, high-quality service delivery
- Safeguarding Leadership: Embed safeguarding into all service activities and staff practices
- Resident Support: Promote personalised, trauma-informed support and resident involvement in planning
- Collaborate with Partners: Build effective relationships with local authorities, health and community agencies
- Performance and Compliance: Maintain accurate records and quality monitoring in line with regulations
- Budget and Resources: Contribute to financial planning and ensure value for money
- Team Development: Supervise and mentor staff through regular reviews and training opportunities
- Continuous Improvement: Drive service innovation and best practice across all areas of delivery
- Stakeholder Engagement: Represent the organisation at meetings and partnership events
- Health and Safety: Work with facilities leads to ensure a safe and compliant environment
CANDIDATE REQUIREMENTS
ESSENTIAL
- Proven experience of managing supported housing or homelessness services
- In-depth understanding of safeguarding and homelessness legislation
- Excellent leadership, communication and organisational skills
- Ability to build effective relationships with partner agencies
- Strong IT skills and familiarity with housing management systems
- Commitment to equality, diversity and inclusion in service delivery
DESIRABLE
- Experience using Mainstay or similar case management software
- Knowledge of Psychologically Informed Environments and Trauma-Informed Care
- Budget management and commissioning experience
- Understanding of funding applications, tenders or bids
This role requires an Enhanced DBS check
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14076
Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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