Get More Jobs Like This In Your Inbox

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Jobs search

Team Leader

SHELTER • Full-time • Newcastle Upon Tyne, Tyne and Wear, GB • 1w ago

Job Title: Team Leader

Salary: Grade 5 - £37,181 per annum pro rata

Contract: Fixed term from June 2025 – end of December 2027

Hours: Part time – 30 per week

Location: Newcastle/South Tyneside

Closing date: Sunday 27th April 2025 at 11.30 pm

Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.

About the role

The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.

About you

You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.

We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format.

The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.

Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.
Experience and knowledge of delivering and managing support contracts/projects.
Experience of working with people experiencing multiple disadvantage.
Experience of working in a multi-disciplinary context with partners, community groups and other agencies.

Related Jobs

Team Leader

SHELTER • Full-time • Newcastle upon Tyne, Newcastle Upon Tyne, United Kingdom • £37.18k / year • 1w ago

Housing and Accommodation volunteer Support Worker supported accommodation Service Manager Deputy Manager case coordinator Project Coordinator Team Leader Assessment Worker Project Manager Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness Specialist Support Housing First support jobs Vacancies homeless hostel

1w ago

Apply

Housing First Engagement Worker- Newcastle

SHELTER • Full-time • Newcastle upon Tyne, Newcastle Upon Tyne, United Kingdom • £31k - £32k / year • 1w ago

Housing and Accommodation volunteer Support Worker supported accommodation case coordinator Team Leader Assessment Worker Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness Specialist Support Housing First support jobs Vacancies

1w ago

Apply

Trustees

Durham Aged Mineworkers’ Homes Association (DAMHA) • Full-time • Chester Le Street, Durham, GB • 3w ago

Housing and Accommodation housing association Housing First

3w ago

Apply

Project Worker Nights

Changing Lives • Full-time • Newcastle upon Tyne, ENG, GB • 1w ago

Specialist Support volunteer Support Worker supported accommodation Team Leader Assessment Worker Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness support jobs Vacancies

1w ago

Apply

Sessional Worker Nights

Changing Lives • Full-time • Newcastle upon Tyne, ENG, GB • 1w ago

1w ago

Apply

Project Worker

Changing Lives • Full-time • Newcastle upon Tyne, ENG, GB • 2w ago

2w ago

Apply

Project Worker - Nightshift

Changing Lives • Full-time • Newcastle upon Tyne, ENG, GB • 2w ago

2w ago

Apply

Night Support Worker

Changing Lives • Full-time • Sunderland, ENG, GB • 3w ago

Support and Outreach volunteer outreach case management Support Worker supported accommodation case coordinator Team Leader Assessment Worker Supported Housing Case worker frontline Homeless Charity Homeless Sector homelessness Specialist Support Resettlement support jobs Vacancies

3w ago

Apply

Sessional Support Worker

Changing Lives • Full-time • Blyth, ENG, GB • 4w ago

4w ago

Apply