Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
About the role
The role of an Assistant Support Worker (known internally as a Duty Worker) is to jointly manage the safe day to day running of the project with other members of the team and to provide basic support and advice to clients. The Duty Worker will be the first point of contact at reception for clients and visitors and will be responsible for coordinating the Health and Safety within the service.
In this role you will:
- Cover all reception tasks, including dealing with phones, post, and all reception enquiries
- Deal with the immediate support needs of clients as appropriate, providing crisis intervention where necessary.
- Ensure that the project and its grounds are kept clean and safe including the cleaning of bodily fluids.
- Carry out health and safety checks in line with policy and keep records as require.
- Work shifts which are normally 8am - 4pm, 9am- 5pm or 10am-6pm.
About you
You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.
The successful candidate does not have to have direct experience in a similar environment. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 6 February 2025
Interview and assessments on: 19 - 20 February 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
