Are you passionate about rebuilding lives and working towards a future without homelessness? Join C4WS Homeless Project, a dedicated charity providing year-round support for people experiencing homelessness. From our well-established winter night shelter in Camden to our Jobs Club, counselling, hosting scheme, and more, we are committed to helping individuals move towards independent living with dignity and care.
About C4WS Homeless Project
Each winter, we collaborate with churches across Camden to run a rotating night shelter accommodating up to 16 guests each evening. Guests receive a warm evening meal, a camp bed for the night, and a hearty breakfast in the morning. During the day, we offer tailored advice, advocacy, and access to essential services, including our weekly Friday Club where former guests can continue receiving support.
The Role
We are seeking a Senior Caseworker to lead on delivering holistic welfare support to our guests and ensure long-term stability in their lives. You will work with a small, dedicated team, providing advice and practical assistance both during and after guests’ time in the night shelter.
In this role, you will also support the night shelter for up to two evenings a week during the winter season (November–April), occasionally including weekends. This involves leading volunteers to ensure the safe and compassionate running of the shelter.
As part of C4WS, you will join a passionate network of referral partners, volunteers, and faith-based communities who have supported our mission for over 20 years.
Key Responsibilities
- Provide direct welfare support to shelter guests and service users.
- Lead on assessing risks and putting safety measures in place.
- Oversee case management, ensuring guests transition to stability and independence.
- Be present at the shelter for up to two evenings a week during the shelter season.
- Collaborate with volunteers, staff, trustees, and partner agencies to maintain excellent service delivery.
- Support and manage challenging behavior, incidents, and emergencies when necessary.
Essential Criteria
- Experience working with homeless people or similarly vulnerable/disadvantaged groups.
- Highly organised with the ability to prioritise and meet deadlines.
- Strong interpersonal skills, including the ability to work effectively with guests, volunteers, staff, and partners.
- Proven experience assessing risks and implementing appropriate measures.
- Experience managing challenging situations and emergencies.
- Excellent oral and written communication skills.
- Punctual, reliable, and capable of working unsupervised.
- Proficient in office administration and computer literacy.
- Flexible and collaborative approach.
- Willingness to undertake relevant training.
Desirable Criteria
- Knowledge of welfare benefits processes.
- Experience representing an organisation publicly (e.g., at events or in the media).
- Familiarity with homelessness issues in Camden.
Salary and Contract
- Salary: £40,000 per annum.
- Contract: Permanent
Interviews: Will take place during the week of 3rd February 2025.
C4WS Homeless Project is an equal opportunities employer. We particularly welcome applications from individuals who understand Christian compassion for those without a home and are committed to social justice.
