Wellbeing Coach (Wiltshire Veterans) – Part time 30 HPW – 12 MONTH FIXED TERM CONTRACT- Reference 106 – Alabáré Christian Care & Support, Wiltshire

Job Title: Wellbeing Coach
Job Location: Salisbury
Accountable to: Senior Wellbeing and Inclusion Manager
Hours of Work: 30 hours per week, worked flexibly to meet service needs,
including some evening and weekend working where required.
Fixed Term Contract for 12 months.
Grade H
JOB ROLE SUMMARY
The Wellbeing Coach delivers person-centred, trauma-informed wellbeing
support to residents across services in the Salisbury area, helping individuals
build confidence, independence, and improved emotional and social wellbeing.
The role has a clear link to Alabaré’s Veterans provision, ensuring wellbeing
support is shaped around the Veterans service offer and tailored to individual
need. The post provides both direct resident support and coaching to residential
staff teams, supporting consistent wellbeing-focused practice across local
services. The postholder works as part of the wider wellbeing team and
contributes to a holistic offer that strengthens protective factors, increases
engagement and supports progression.
RESPONSIBILITIES
Service Delivery & Resident Support
The postholder will deliver high-quality, person-centred wellbeing support to
residents across the Salisbury area, working both one-to-one and in group
settings. This will include supporting individuals to develop confidence,
independence and practical life skills such as emotional regulation, routine,
budgeting and healthy living. Where residents are Veterans, the Wellbeing
Coach will work in a way that complements and strengthens the Veterans service
offer, ensuring support is specific to individual needs and goals. The role requires
building positive, trusting and professional relationships with residents, enabling
engagement from individuals who may have experienced trauma, exclusion or
disengagement from services. The Wellbeing Coach will proactively identify
barriers to engagement and use flexible, creative approaches to ensure support
is accessible and meaningful for all residents.

Wellbeing Activities & Engagement
The Wellbeing Coach will lead the delivery of structured and informal wellbeing
activities aligned to Alabaré’s organisational approach, focusing on improving
emotional, social and practical outcomes. Activities will be designed to increase
confidence, reduce isolation and promote independence. The postholder will
actively involve residents in shaping, developing and reviewing activities,
embedding co-production and ensuring the wellbeing offer remains relevant and
responsive to need. The role will work closely with chaplaincy and wider teams to
support a holistic approach to wellbeing that reflects emotional, social and
spiritual needs where appropriate. In this context, spirituality is understood as an
integral part of human experience, which may include finding meaning and
purpose, living out personal values, expressing creativity, building loving and
respectful relationships, and making sense of life’s challenges. For some people
this may be expressed through religious belief or practice, such as prayer or faith
in a higher power; for others it may be expressed in non-religious ways, such as
reflection, meditation, connection, creativity or personal values. The role should
support residents in ways that are inclusive and respectful of people of all faiths
and of no faith.
Coaching & Supporting Residential Staff
A key part of the role is working alongside residential support staff to model and
embed effective, trauma-informed and strengths-based approaches within dayto-day practice. The Wellbeing Coach will provide informal coaching, guidance
and practical support to staff teams, helping to build confidence in delivering
wellbeing-focused, person-centred support. This includes supporting staff to
better engage residents, maintain consistent approaches and integrate wellbeing
into daily interactions. The postholder will contribute to a culture of reflective
practice by sharing learning, good practice and insight, and will identify themes,
challenges and development needs, escalating these to the Senior Wellbeing
and Inclusion Manager to inform training and service development. This function
is central to improving consistency and reducing variation in practice across
services.
Partnership & Community Engagement
The postholder will support the development of strong local links across the
Salisbury area, working with health services, community organisations, education
providers and other partners to expand opportunities available to residents. They
will support residents to access external services, training and activities, helping

to build independence and sustained engagement beyond Alabaré services. The
Wellbeing Coach will contribute to strengthening local partnership working,
ensuring services are connected, responsive and aligned to wider community
provision.
Safeguarding, Risk & Professional Practice
The Wellbeing Coach will ensure all work is delivered in line with safeguarding
policies, health and safety requirements and organisational procedures. The
postholder will maintain a clear awareness of risk, recognising and responding
appropriately to changes in resident wellbeing, including escalating concerns
where required. Maintaining professional boundaries is essential, as is working in
a way that promotes dignity, respect and safety for all residents.
Recording, Outcomes & Quality
The postholder will maintain accurate and timely records of resident
engagement, participation and outcomes in line with organisational systems and
expectations. They will contribute to the collection and use of data to evidence
impact and inform service development, supporting a culture of continuous
improvement. The role will ensure that wellbeing activity contributes to clear,
measurable outcomes for residents and supports organisational assurance.
Other
To foster the Mission, Vision, Values and Christian ethos of Alabaré in a
responsible and positive way on all occasions.
Work towards the outcomes outlined in the Charity’s Strategy for Growth and
Resilience 2025–30.
To be committed to safeguarding children and young people and vulnerable
adults in line with Alabaré policies and local safeguarding guidance.
We reserve the right to ask you from time to time to undertake any other
reasonable duties as required within this role.
To adhere to the list of general duties contained within the staff handbook.
Name………………………………………………………………………………
Signed ……………………………………………………………………………
Date………………………………………………………………………………

Alabaré Registered in England No. 2604011 Registered Charity No. 1006504
Head Office: Riverside House, 2 Watt Road, Salisbury SP2 7UD

PERSON SPECIFICATION
Wellbeing Coach (Veterans Salisbury)
Category
Qualifications
& Training
Qualifications
& Training
Experience

Experience

Experience

Experience
Knowledge

Knowledge
Skills &
Abilities
Skills &
Abilities
Skills &
Abilities
Values &
Behaviours
Values &

Criteria
Good standard of literacy and numeracy

E/D
E

Assessment
A

Relevant qualification (or working
towards) in health, social care, wellbeing
or related field
Supporting vulnerable adults/people with
complex needs using trauma‑informed,
person‑centred approaches (incl.
engaging people who may be
reluctant/hard to reach)
Experience/understanding of working
with Veterans; able to tailor wellbeing
support around the Veterans service
offer and individual needs
Delivering 1:1 and group-based
wellbeing/life skills activity; motivating
participation and building
confidence/independence
Working in supported housing/community
settings and/or with partner agencies
(health, community, voluntary sector)
Wellbeing/recovery approaches;
trauma‑informed practice or
psychologically informed environments
(PIE)
Safeguarding, risk awareness and
maintaining professional boundaries
Relationship-building and
communication; able to work
independently and with teams across
services
Model good practice and provide informal
coaching/guidance to staff teams
Organised and accurate record‑keeping;
evidence engagement/outcomes using
required systems
Compassionate, non‑judgemental and
inclusive; committed to reflective practice
and learning
Ability to work in a way that reflects

D

A

E

A/I

E

A/I

E

A/I

D

A/I

E

A/I

E

A/I

E

I

E

I

E

A/I

E

I

E

I

Behaviours

Alabaré’s mission, values and Christian
ethos.

Other
Flexible working incl. occasional
Requirements evenings/weekends; travel across
Wiltshire and beyond as required
Other
Commitment to safeguarding; willing to
Requirements undergo Enhanced DBS

E

A/I

E

A