Technical Officer

Healthy Homes Technical Officer

Location: Burnley

Salary: £38,000

Contract Type: Permanent 

About Us

At The Calico Group, our purpose is clear: to make a real difference to people’s lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives.

We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference – join us to be part of something extraordinary.

Calico Homes provides safe, good-quality homes and services for tenants across Burnley and the surrounding area. Our Healthy Homes service takes a proactive, evidence-led approach to identifying and resolving hazards, damp, mould and condensation, helping us protect tenants and meet our responsibilities under housing legislation, the Housing Health and Safety Rating System and Awaab’s Law.

About Our Team

The Healthy Homes Surveyor is part of Calico’s full surveying function within Asset Management, providing professional technical expertise across the condition, safety, performance and long-term sustainability of our homes. The role supports a whole-house approach to surveying, bringing together property data, common residential defects, healthy homes risk, investment works, complex building pathology and tenant insight to inform the right action at the right time.

This is an all-round surveyor post with real breadth. The postholder will work across stock condition, Decent Homes, damp and mould, HHSRS, disrepair, void assurance, complex building defects, planned investment, decarbonisation, contractor assurance and emerging risk. The role requires technical judgement, accountability, excellent customer service and a clear focus on value for money.

You’ll join our specialist Healthy Homes team within Asset Management. The team works closely with tenants, Repairs, Housing, contractors and other colleagues to investigate concerns, assess risk and make sure the right action is taken quickly. It is a supportive, practical team that values sound judgement, clear communication and seeing issues through to a lasting resolution.

The Opportunity

We’re looking for a knowledgeable and tenant-focused Healthy Homes Surveyor to investigate property condition concerns and help ensure our homes remain safe, healthy and well maintained. You’ll visit tenants in their homes, complete thorough inspections, identify hazards and underlying causes, and produce clear findings and specifications for remedial work. You’ll coordinate with colleagues and contractors, keep accurate records, monitor actions through to completion and communicate clearly with tenants throughout. This is a varied role where your technical judgement and practical approach will directly improve homes and tenants’ wellbeing.

For further information about the role, please visit the Role Profile.

What We’re Looking For

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential:

• Experience of surveying, inspecting or diagnosing defects in occupied homes.
• A relevant building, surveying or construction qualification, or equivalent practical experience.
• Good knowledge of building pathology, damp, mould and condensation, and the ability to identify underlying causes.
• An understanding of the Housing Health and Safety Rating System and landlords’ responsibilities for safe homes.
• The ability to produce clear inspection records, reports and work specifications and manage cases through to completion.
• Strong communication skills and a respectful, practical approach when working with tenants, colleagues and contractors.
• Good organisation, sound judgement and confidence prioritising cases according to risk.
• A full UK driving licence and access to a vehicle for work.

Desirable:

• A recognised HHSRS qualification or recent practical experience applying HHSRS.
• Experience within social housing or another customer-focused property service.
• Knowledge of Awaab’s Law, housing disrepair and current regulatory expectations.
• Experience using housing, asset management or mobile surveying systems.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 11/10/2026

For an informal chat about the role, contact Stven Butler at sbutler@calico.org.uk

We can’t wait to welcome you to our team!

Inclusive Hiring at Calico

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at careers@calico.org.uk

Our Commitment to Safeguarding

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.

Don’t Leave it Too Long!

We don’t want you to miss this opportunity. The closing date for applications is 11/10/2026