LD Home & Community Support Worker – Full and Part time – Salisbury & Amesbury – Reference 79

Job title:

Support Worker

Reporting to:

House Leader

Based in:

Salisbury or Amesbury but covering approx. 10 mile radius of
Salisbury & Amesbury to meet the needs of the service

Hours of work:

Shift rota pattern, including evenings, weekends and Bank Holidays.

Job Summary:
This position calls for a flexible approach and will involve the delivery of all aspects of care
to promote independence at all times, support is aimed at assisting clients to maintain their
accommodation and have happy and fulfilling lives.
Objectives:
We provide a personalised service which is always tailored to meet the individual needs of
the client. Our Support Workers are fully trained to work with people with Learning
Disabilities, Autism and Mental Health.
We work with our clients to reduce social barriers to enable them to live fulfilling lives and
achieve their personal goals and aspirations.
Key Performance Areas:
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To provide support to our clients as set out in the agreed support plan and meet the
outcomes as set by Wiltshire Council
To manage a case load and maintain accurate and up to date records
To promote independence and support clients to reach their goals
To work in accordance with the objectives and values of Alabaré
To ensure the service meets CQC standards

Responsibilities:
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To support clients as set out in the support plan, which may include leisure and
social activities
• To assist with practical social care tasks in the home, to include menu planning,
cooking, shopping, budgeting and money management, benefit claims, managing a
tenancy and dealing with correspondence and bills
• To assist with personal care and work towards independence with personal care
needs
• To Support and encourage a healthy diet and lifestyle.
• To support with medication and attending medical appointments
• To support with travel training, promoting confidence and independence
• To be responsible for developing support plans and risk management plans within
set timescales
• To be proactive in supporting clients achieve their goals and outcomes
• To support clients to build social skills used to develop successful relationships
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To attend and take an active role in staff meetings and client forums
Promote and support clients to maintain relationships outside of the home with
residents’ families, friends and within the local community.
Maintain confidentiality in respect of clients and staff and Alabaré as an
organisation at all times.
Adhere to the Lone Working policy at all times
To be committed to personal development through appropriate training.
For example, statutory requirements and QCF accreditation or equivalent.
To attend regular supervision and appraisals and be responsible to your Line
Manager.
To attend monthly team meetings and all required training days.
To report back any changes or concerns in relation to client’s needs.
To maintain the code of conduct and dress code and maintain professional
boundaries at all times.
Work as part of the flexible 7 day week rota including evenings, weekends, bank
holidays and sleep ins.
To adopt a flexible and willing approach to any further duties not listed that may be
considered reasonable within the general area of activity
To work collaboratively with other agencies and services where appropriate
To cover for other members of the team throughout the whole service, as requested
by your Line Manager.

Other
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To support the Mission, Vision, Values and Christian ethos of Alabaré in a
responsible and positive way on all occasions.
Work towards the outcomes outlined in the Charity’s Strategy for Growth and
Resilience 2025-30
We reserve the right to ask you from time to time to undertake any other reasonable
duties as required within this role.
To adhere to the list of general duties contained within the staff handbook.
To be committed to safeguarding children and young people and vulnerable adults
in line with Alabaré, Local Children’s Safeguarding Board and Adult Care
guidelines.

The purpose of this job description is to indicate the general level of responsibility and
standards expected of the post. The detailed duties may vary or develop over time
according to needs without changing the nature or level of responsibility of the post.
The Job Description also forms the basis at annual discussion of the Company’s Appraisal
Programme.
Staff Member’s Name: ____________________________________________
Staff Member’s Signature: ____________________________________________
Date: ________________
Alabaré
Registered in England No. 2604011 Registered Charity No. 1006504
Head Office: Riverside House, 2 Watt Road, Salisbury SP2 7UD

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PERSON SPECIFICATION
SUPPORT WORKER

ESSENTIAL QUALITIES
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Understanding and knowledge of adults with Learning Disabilities, Autism and
Mental Health
Hold a QCF (NVQ) 2 in Care or relevant experience and be prepared to work
towards a level 3.
To complete The Care Certificate whilst in probation.
Good Knowledge of preparing Risk Assessments and Care plans.
To be able to cover on a flexible rota to include some evenings, weekends, Bank
Holidays and sleep-ins.
Keen, motivated and proactive.
Ability to support the Team Leader, Senior Support Worker and your team to ensure
case notes are clear, relevant and informative, and that any concerns are raised
immediately.
Ability to use own initiative.
Ability to work with minimum supervision
Encourage the clients to work towards achieving their goals
Excellent interpersonal and communications skills.
Ability to work as part of a team.
Excellent time keeping required.

DESIRABLE QUALITIES
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Understanding the role of a keyworker
Knowledge of challenging behaviour and epilepsy
Knowledge of the benefit system.
Understanding of support and risk management plans
Basic IT skills
Knowledge of CQC
Basic knowledge of the Health and Social Care Act
Car Driver and use of own car

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