Sustainable Housing Support Officer – Boston Borough Council, Horncastle

This is an exciting opportunity to join the Home Energy Advice and Retrofit Team, supporting the delivery of high-profile programmes that help reduce fuel poverty, improve the energy efficiency of homes and support our wider climate change ambitions.

As the first point of contact for residents, you will provide support and guidance by phone, email and in person, assisting with grant applications, energy advice enquiries and programme administration. You will work closely with homeowners, landlords, contractors and colleagues to help ensure projects are delivered successfully and within agreed timescales. The role will also involve occasional visits to residents' homes and travel across Boston, South Holland and East Lindsey.

This is a varied and rewarding role where no two days are the same. We're looking for someone with excellent communication and organisational skills, strong attention to detail and a positive, customer-focused approach. Previous experience in housing, community support, administration or customer service would be beneficial, although full training will be provided.