• 
  Salary
  £29,374
  



• 
  Location
  Newcastle
  



• 
  Status
  42 hours per week. Shift pattern 3 X 12 hours night shift, 3 x nights off.
  



• 
  Deadline
  4 November 2026
  

Working in a pair alongside another member of the out of hours team, you’ll build positive, trusting relationships with Tyne residents as well as liaising with a wide range of other services, agencies and contractors to ensure our buildings and homes are as safe as they can be.

The role consists of responding to calls, prioritising as necessary, patrolling Tyne properties, monitoring the CCTV cameras and conducting random property checks throughout the shift. Our housing and support teams will highlight any areas of concern and request the out of hours team to act upon them, from a resident well-being call to ongoing issues within a property that requires a visual presence.

Every shift is different, covering a wide range of issues from anti-social behaviour to a water leak. Some situations are more challenging than others and require a calm, reassuring and solution-focused approach while proactively managing potential risk to ensure the safety and wellbeing of residents, properties and staff. 

Some experience of housing, support or security work could be beneficial but what we really want are people who understand and appreciate our values, want to help others, and feel they can make a difference to people’s lives