Intensive Housing Management Officer – Supported Housing Wigan – HHS Group, Wigan

Location:Wigan Job Type:Temporary – Initial 3-Month Contract Contract Duration: Until 31 January 2027 Pay Rate: To be confirmed Working Hours: Monday - Friday 09:00-17:00 About the Role HHS Group is recruiting an experienced and reliable Intensive Housing Management Officer to provide temporary cover at a supported housing project in Wigan. The successful candidate will play an important role in supporting vulnerable residents, managing housing-related matters and ensuring the accommodation remains a safe, secure and supportive environment. We are looking for someone who is approachable, professional and confident working with individuals who may have complex support needs. Key Responsibilities - Provide day-to-day intensive housing management services to residents. - Support residents in maintaining their accommodation and meeting tenancy obligations. - Conduct welfare checks and respond appropriately to residents' needs. - Manage housing-related concerns, including antisocial behaviour and tenancy issues. - Identify, record and escalate safeguarding concerns. - Maintain accurate daily records, reports and documentation. - Liaise with management, support workers and external agencies. - Promote a safe, respectful and positive living environment. - Respond professionally to challenging situations and incidents. Essential Requirements - Previous experience in supported housing, homelessness services or housing management. - Good understanding of safeguarding vulnerable adults. - Strong communication and interpersonal skills. - Ability to manage challenging behaviour calmly and professionally. - Good IT skills and accurate record-keeping. - Ability to work independently and use initiative. - Appropriate DBS clearance. Desirable Experience - Knowledge of tenancy management and housing legislation. - Experience supporting individuals with complex needs. - Training in trauma-informed care, mental health awareness or conflict management. What We Offer - An initial three-month assignment within an established supported housing service. - A supportive management and operational team. - Opportunity to gain further experience in intensive housing management. - Ongoing operational support from HHS Group. How to Apply If you have experience in supported housing or housing management and are passionate about making a positive difference to vulnerable individuals, we would welcome your application. HHS Group Ltd – Supporting People, Supporting Services.