Hub Welcome Coordinator – Petrus, Rochdale

• Annual salary of £7,001 (£25,903 FTE)
• Permanent role
• Part time (10 hours, 2 hours a day) (Monday – Friday, 10:00am – 12:00pm)
• Based in Rochdale

Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

Proposed Interview Date: Tuesday 27th October 2026

The role

The Hub Welcome Coordinator provides a welcoming and supportive first point of contact for people accessing the Petrus Hub. Working within a No Wrong Door approach, the role helps individuals access the services, facilities and support they need to improve wellbeing, build independence and prevent crisis.

The postholder will coordinate access to practical support, maintain accurate records, uphold safeguarding and data protection requirements, and work collaboratively with colleagues, volunteers and partner agencies to deliver high-quality, person-centred services.

The right fit

• You’re compassionate, empathetic, organised and proactive.
• You have excellent communication and customer service skills.
• Experience supporting vulnerable people, working in a community, housing, social care or customer facing environment would be essential.
• You’re committed to delivering person-centred support and a non-judgemental approach.
• You’re confident working with diverse individuals, managing records accurately and maintaining professional boundaries.
• You can work as part of a team.
• Understanding of safeguarding, confidentiality and equality are essential.
• Experience of housing support or multi-agency working would be advantageous.

Who we are

Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham.

We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.

Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer

Petrus really is a great place to work – and you don’t have to just take our word for it! We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. 

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which includes:

• A range of flexible working options.
• 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• 5% Employers Contribution to the Pension Scheme.
• £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.

INDHP