Get Help — CARE – CARE (North East Lincolnshire), Grimsby
CARE (North East Lincolnshire)Grimsby, North East Lincolnshire
Salary
Competitive
Posted
01 Oct 2026
Last verified: 01 Oct 2026 · Direct employer listing
0
GET HELP
If you’re struggling with poverty, homelessness, debt, domestic abuse, mental health challenges, or any other complex needs, we’re here to help.
SUPPORTED HOUSING
CARE provides safe, stable homes for individuals and families who need a high level of housing support. Properties in North East Lincolnshire are leased from private landlords and offered without deposits, guarantors, or advance rent. Our Housing Team visit regularly to check the property, help tenants manage bills and benefits, address tenancy issues quickly, and make sure repairs are reported and completed. Tenants are supported to maintain their home and develop the skills needed for independent living. When their tenancy with CARE ends, we work with them to move into suitable long-term housing.
CRISIS INTERVENTION AND PRACTICAL SUPPORT
Our Crisis Support Team is here for people facing difficult situations, whether that is money worries, housing problems, health concerns or something else where practical help is needed. We listen, talk with you and recommend the best options to support you. Sometimes we’re able to resolve your problems quickly, or you may need an ongoing set of calls or appointments until your situation has improved.
Our team is based at The CARE Hub in Grimsby, where you can either drop in for a friendly chat or book an appointment. Everyone is welcome.
“Every time you come to see me, it’s like there’s this wall in front of me and every visit you are taking a brick out of the wall and I can see a way forward and the light shining through.”
HOW TO GET HELP FROM OUR CRISIS SUPPORT AND HOUSING TEAM
VISIT US AT THE CARE HUB
86–88 Victoria Street
Great Grimsby, NE Lincs
DN31 1BGMonday-Friday 11:00-14:00
You can also book an appointment with our Crisis Support and Housing Team for free, one-to-one, personalised advice and support:Monday-Friday 09:00-16:00
VISIT US
APPLY FOR SUPPORTED HOUSING
If you’re experiencing homelessness, unstable housing, financial hardship, or other challenges that make it difficult to maintain a tenancy alone, you can apply for our supported housing - a safe and stable environment where residents can access practical help, advice, and tailored support to develop the skills needed for independent living.
APPLY FOR HOUSEHOLD ESSENTIALS
We can support you with good quality furniture and other essential household items to help you set up a safe, comfortable home.
If we don’t have what you need, we can also suggest other local options.
Frequently Asked Questions
CRISIS INTERVENTION AND PRACTICAL SUPPORT
CARE’s Crisis Support Team are trained professionals who provide practical support to people experiencing financial hardship, housing issues, or crisis situations. They work with you to understand your circumstances and help you access the right support as quickly as possible. This may include help with benefits, housing applications, food parcels, utility top-ups, and referrals or signposting to other services. We offer advice, guidance, and advocacy where appropriate, while always encouraging you to make informed decisions and stay in control of your choices.
We provide practical help to people who are struggling financially or are at risk of homelessness. We offer help with:
- Finance and debt management
- Budgeting support and payment plans
- Support with forms and letters (housing, medical, tribunal, council, etc.)
- Digital support (online claims, emails, uploading evidence)
- Benefit checks, help with sanctions and benefit appeals
- Universal Credit claims
- Disability and PIP claims
- Advocacy and speaking to agencies on your behalf
- Food parcels, clothing and furniture donations
- Utility top-ups (gas and electricity)
- Bus passes
- Mental health
- Other health issues
- Support around isolation and wellbeing
- Domestic Abuse
- Signposting and referrals to specialist services
- Help accessing GP and health services
- Applications for our Supported Housing
- Home Choice Lincs applications
- Referrals to the Homelessness Team
- And more.
Our service is open to anyone. There are no restrictions, and you do not need a referral to contact us.
You can contact us by phone on 01472 232310 (option 1) or by completing an enquiry form on our website. If you are contacting us about food or utilities, please make this clear so we can respond quickly.
We aim to respond to all enquiries within 24 hours, Monday to Friday. Food parcel and utility-related requests are treated as a priority.
Yes. We can offer face-to-face appointments, including appointments outside of our normal opening hours. You can book these appointments in advance by calling 01472 232310 (option 1) or by dropping in during the week to arrange an appointment.
Yes. We can help with:
- Universal Credit claims
- PIP applications
- Benefit checks to make sure you’re receiving everything you’re entitled to
No. You do not need to be claiming benefits to use our service. We support anyone who needs help. Whatever your situation, and without judgement.
If we are unable to support you directly, we will always signpost you to another service that we believe can help you.
Yes. With your consent, a support worker, family member, or friend can contact us on your behalf.
This depends on the support you need, but it can be helpful to have:
- Basic personal details
- Information about your income or benefits
- Details of any housing issues
- Utility account information (if asking for top-ups)
Don’t worry if you don’t have everything, we can still help.
When you meet one of our Crisis Support Team, you can expect a friendly, supportive, and non-judgemental approach. Our workers will take time to listen to you, understand your situation, and talk through what support may be available to you. You won’t be rushed, and you don’t need to know exactly what help you need before the appointment. Our Crisis Support Team will listen, offer practical advice, and help you take the next steps at a pace that feels right for you.
No. Our service is free.
SUPPORTED HOUSING
Yes. We can:
- Support you with housing applications
- Help you apply to Home Choice Lincs
- Refer you to the Homelessness Team where appropriate
- Provide advice and signposting to emergency or longer-term support
Yes. Our Crisis Support Team can help you complete housing application forms, including applications for supported housing and Home Choice Lincs. We can also help you gather the information you need and check that your application is completed correctly.
Personal identification and any previous landlord references and character references.