Embedded Housing Worker – Connection Support, Oxfordshire

We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply.

If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch Email: recruitment@connectionsupport.org.uk

Are you passionate about making a difference in reducing homelessness?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are recruiting for an Embedded Housing Worker, to work within our embedded team across Oxfordshire Mental Health and Oxford University Hospitals.

About the Service

Our Embedded Housing Service works alongside Oxfordshire hospitals to help patients overcome housing challenges that may impact their discharge. By connecting people to the right accommodation, support, and services, we help prevent homelessness and promote positive recovery outcomes.

The impact you will have

As an Embedded Housing Worker, you will support patients whose housing circumstances are affecting their ability to leave hospital safely. Working closely with hospital teams, housing providers, and support services, you will help people access suitable accommodation and the support they need to move forward.

Key responsibilities include:

• Identifying housing barriers and supporting safe hospital discharge.
• Working with housing providers, local authorities, and support agencies to secure positive outcomes.
• Providing housing-related information, guidance, and referrals.
• Supporting access to accommodation, homelessness services, and Stepdown provision where appropriate.
• Maintaining accurate records and monitoring outcomes.

This is a rewarding opportunity to make a real difference to people's lives, helping individuals move from hospital into safe, suitable accommodation while reducing the risk of homelessness.

Contract details:

Contract: Permanent, subject to funding

Salary: £28,541 - £32,554 per annum, dependent on experience

Hours: 37.5 hours per week, Monday – Friday.

Closing date: Thursday 8th October

Introduction calls: Week commencing 12th October

Our recruitment process includes a short introductory call with shortlisted candidates prior to interview. This is a chance for us to learn more about your interest in the role and for you to find out more about the opportunity.

Interview Dates: Monday 19th October

About you

We're looking for someone who is passionate about helping people overcome housing challenges and achieve positive outcomes. You may have experience working in homelessness, housing, mental health, or a related support setting, and you'll be committed to providing person-centred support that makes a real difference.

You'll bring:

• Experience of working within homelessness, housing, mental health, or a similar support environment.
• An understanding of the Homelessness Reduction Act and the challenges faced by people experiencing housing insecurity.
• The ability to build positive relationships and work collaboratively with a range of professionals and partner organisations.
• Experience of maintaining accurate records and using IT systems, including Microsoft Office applications.
• The ability to research local services and community resources to help people access the support they need.
• Knowledge of housing options, welfare benefits, and housing application processes would be beneficial, although full training will be provided.
• Full driving licence and access to a vehicle.

This role is based within a busy hospital environment, so you'll be someone who can remain organised, work effectively under pressure, and confidently engage with a range of professionals. Whether your experience comes from professional or lived experience, if you're passionate about preventing homelessness and supporting people at a critical point in their lives, we'd love to hear from you.

As part of the application process, you will be asked a small number of questions relating to the essential requirements of the role. If you answer "No" to any of these questions, you may receive a regret email.

We appreciate that everyone's experience is unique. If you believe your application has been assessed incorrectly, or you would like us to review your application further, please contact the Recruitment Team at recruitment@connectionsupport.org.uk and we will be happy to review.

What we offer in return

We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including:

• 30 days’ annual leave (pro rata for part time) plus bank holidays
• Occupational sick pay
• Health-related benefits
• Eco travel incentives
• Retail discounts and more
• Ongoing learning and development opportunities
• A supportive and inclusive working environment

Equality, Diversity and Inclusion

Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected.

We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply.

If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch, we are happy to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.