Mental Health Outreach Worker

A M IC U S T R U ST L IM IT E D
Job Description – Mental Health Outreach Worker
Our Mission is to support homeless people by providing accommodation and
equipping them with the skills and knowledge for sustainable independent living.
Our Vision is to be the provider of choice for residents, staff and stakeholders.
Our Values are: The resident and their journey are the focus in everything we do; train
and support staff to provide a high-quality service; operate as a cost-effective and
efficient organisation within the supported housing sector; and provide a consistent
approach by following clear policies and procedures.
Our Behaviours are Accountability, honesty, transparency, inclusiveness,
collaboration, compassion and respectfulness.
Summary of the role:

Job title: Mental Health Outreach Worker
Department: Operations
Location: Subject to the project
Duties: To provide support to individuals
who reside in Amicus Trust Limited
accommodation; assist in the
assessment, promotion and facilitation
of their mental wellbeing; and train and
assist staff working with individuals with
mental disorders so they can provide
optimum levels of support.
Reporting Line: Mental Health Lead /
Director of Operations
Responsible for: no staff reports
Hours: 37 hours a week, Monday to
Friday working 9am to 5pm (with a 36minute unpaid break). Break times are
unpaid and in line with Working Time
Regulations 1998.
Salary: £31,498.33 per annum

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Transport: Must have access to a
vehicle; a full, clean UK driving licence
(maximum of three penalty points); and
vehicle insurance for business use.
Other benefits: 25 days’ holiday per
year, plus bank holidays (a maximum of
five days can be carried into the next
holiday year), an EAP system including
access to an online GP, and Blue Light
Card eligibility.
Overview
The Mental Health Outreach Worker will provide specialist mental health support to
individuals living in Amicus Trust Limited accommodation, helping to identify needs,
promote mental wellbeing and support residents to access appropriate services. The
postholder will undertake baseline and needs-led mental health assessments,
contribute to the development of support packages, and deliver individual or group
sessions where appropriate.
The role will work closely with staff teams to strengthen their confidence, knowledge
and practice when supporting individuals with mental disorders, while also liaising
with external mental health providers and other relevant services.
The postholder will maintain accurate records, monitor outcomes, support
consistent practice across services and actively promote a positive, person-centred
approach that aligns with Amicus Trust’s values, policies and commitment to safe,
effective support.
Key Responsibilities in this role:

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Undertake mental health
assessments of individuals, both
as baseline assessments and in
response to specific needs.
Contribute to the development of
support packages for individuals
assessed as having a mental
disorder.
Run individual and group
sessions, where appropriate, to
address assessed needs.
Signpost individuals to relevant
services.
Liaise with other providers in the
mental health field.

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Work with staff members to
ensure they are delivering the best
possible support for individuals
with mental disorders.
Attend meetings concerning
mental health developments in
the local area.
Attend individual meetings
regarding clients, as and when
appropriate.
Actively promote mental wellbeing
at all times and in a positive
manner.
Ensure services are delivered in
line with relevant legislation and
guidance.

Monitoring and evaluation:
• Ensure all records are kept up to
date in line with company policy
and procedures.
• Audit services to assess how
effectively they are working with
individuals with mental disorders.
• Ensure each individual is followed
up and monitored until their
mental health issue is resolved or
handed over to another
professional body.
General:
• Operate within Amicus Trust
Limited’s policies and
procedures.
• Ensure the maximum use of
information technology systems.
• Provide cover for other members
of the section as appropriate.
• Professional boundaries must be
respected, including the need for
strict confidentiality.
• Treat residents, colleagues,
visitors and stakeholders with

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dignity, respect and fairness,
supporting the organisation’s
commitment to equality, diversity
and inclusion.
Follow health and safety
procedures, support visitor
management processes, report
incidents or concerns promptly,
and help maintain a safe
environment.
Handle personal and sensitive
information in line with GDPR,
data protection requirements and
organisational confidentiality
policies.
Maintain accurate and up-to-date
records on organisational systems
and databases, ensuring
information is recorded
consistently and securely.
Complete mandatory and rolespecific training, including
safeguarding, health and safety,
GDPR, equality and diversity, and
relevant internal systems training.
Carry out any other duties
appropriate to the post, as
necessary or as requested.

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Person Specification – Mental Health Outreach Worker
Essential

Desirable

Selection Criteria

Education

Degree level or
higher qualification
/ professional
qualification in a
mental healthrelated area

Certificates

Skills and
Knowledge

Report writing

Application form /
Interview

Knowledge of
mental disorders
Knowledge of the
links between
homelessness and
mental ill health
Knowledge of
relevant legislation
Excellent
communication
skills
Ability to prioritise
work and meet
deadlines
Ability to maintain
strong boundaries
and confidentiality
Knowledge
understanding of
safeguarding
practices

Experience

Experience of
working with
vulnerable people

Undertaking
mental health
assessments

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Application form /
Interview

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Experience of
working with
people with mental
disorders

Treatment delivery
Delivering training

Experience of
working with
homelessness
Experience of
working with
addiction
Experience of
managing own
caseload
Personal Qualities

Demonstrates a
commitment to the
organisation’s
values and a focus
on the needs of
residents

Application form /
Interview

Demonstrates
attitudes and
behaviours which
value equality,
diversity and
inclusion.
A flexible approach
to work and a
positive approach
to team working.
Understanding and
commitment to
equal opportunities
Calm and
approachable
Non-judgemental

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The above is not an exhaustive list of duties, and you will be expected to perform
different tasks as necessitated by your changing role within the organisation and the
overall business objectives of the organisation.
Job description approved by: ……………………………….

Date: ……………….

Employee signed: ……………………………….

Date: ……………….

Employer signed: ….…………………………….

Date: ……………….

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