ABOUT THE ROLE
In this role, you will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored, person-centred support using a recovery model, ensuring our services are flexible and responsive to individual needs while meeting the expectations of our commissioners and stakeholders.
Penrose Jigsaw Service: Is a forensic mental health service, delivered in partnership with South London and Maudsley NHS Trust (SLaM). We offer support to male and female residents with a formal diagnosis of severe and enduring mental disorders, a history of offending, and other complex needs. The service primarily supports high-risk individuals referred by the Lewisham Community Mental Health Team. We provide intensive accommodation-based support (six flats) and floating support (dispersed flats) designed to address the complex and challenging needs of our residents and participants. Our focus is on successful community reintegration and a sustained quality of life, guided by a recovery model that enables clients to live, work, learn, and participate fully in their communities through interactive and preventative approaches.
Shift Pattern: 37.5 hours per week, Monday to Friday, 8:30am - 4:30pm, 1:00pm - 9:00pm, 8:30am - 9:00pm
Saturday and Sunday: 10:00am - 6:00pm
ABOUT YOU
You will be a compassionate and driven individual, with a genuine desire to support others in achieving their goals and overcoming challenges. You thrive in a fast-paced, dynamic environment, and can remain calm and non-judgmental in difficult situations. Strong communication skills are essential, allowing you to build meaningful relationships with residents, colleagues, and external partners. You are proactive, solution-focused, and possess a solid understanding of the complex needs faced by individuals with mental health issues. You are adaptable, able to work flexibly, and committed to SIG’s mission of empowering individuals through innovative and inclusive support.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What are we looking for?
- Experience of working with people of complex backgrounds and/or a good understanding of the sector.
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders.
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs.
What would we like, but not essential?
- Experience creating co-produced support plans and providing appropriate interventions for residents/participants and liaising with other professionals.
- Experience in providing housing support and practical assistance within a residential or outreach support role.
- Appropriate professional qualification: NVQ/Diploma Level 2 in Health & Social Care/Psychology/Community Justice or professional equivalent.
What we offer
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
- Provide high-quality, person-centred support to residents/participants in line with trauma-informed care and SIG’s Theory of Change.
- Develop and implement personalised support plans, risk assessments, and appropriate interventions to assist individuals in their recovery and reablement journey.
- Conduct welfare checks, safeguarding assessments, and support sessions to ensure the safety and wellbeing of residents.
- Encourage resident participation in various activities and projects, empowering them to take control of their lives and make informed decisions.
- Identify and respond to signs of deteriorating mental or physical health and provide crisis interventions where necessary.
- Maintain accurate case records and ensure all information is documented in a timely manner, in accordance with GDPR and organisational policies.
- Ensure the accommodation provided is safe, clean, and meets SIG’s property standards, reporting and managing repairs as required.
- Collaborate with external agencies and stakeholders to deliver holistic support, fostering positive partnerships for the benefit of the residents.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call us on 020 3668 9270
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
