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Neighbourhood Response Officer

CLARION HOUSING GROUP LIMITED • Full-time • London (Greater), GB • 1d ago

Salary: £37,965 to £44,286 per annum

Location: Rainham, Orchard Village / London - Corsica Street or Wrights Road

Hours: 36 hours per week

Contract Type: Permanent

We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in local North London regions.

You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.

Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.

If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our website for more information.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our website for more information.

Closing Date: Tuesday 21st October 2025 at midnight

Applicants must have the ability to travel across regions as required.

This is a hybrid role with a base location at one of our London offices. Candidates will be expected to work from home and office, as well as cover the local region - days will be agreed with your line manager.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

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