Team: Finance & Resources
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday).
Duration: Permanent (with six months’ probation).
Reporting to: CEO
Hours: 35 hours per week, Monday-Friday.
Salary: Starting salary £60,000.
The post holder will be responsible for the following:
Finance:
- Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc.
- Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required.
- Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc.
- Overall responsibility, with support from the external bookkeeper and internal staff, for:
- Ensuring accurate recording and maintenance of finance data,including accurate classification of income.
- Ensuring balance sheet and bank is reconciled and reviewed monthly.
- Preparing and developing monthly Management Accounts.
- Oversee preparation of the annual financial statements and manage the external audit.
- Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season.
Legal and compliance:
- Overall responsibility for compliance with all legislation / codes.
- Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements
- are met in a timely fashion.
Risk management:
- Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover.
- Overall functional responsibility for health and safety
Office Management:
- Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers.
- Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards.
- Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
- Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment
People Management:
- Manage the HR function:
- Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential.
- Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency.
- Lead on managing employee relations.
- Support and line manage the Finance & Resources team (HR Manager, receptionists).
- Conduct regular supervision meetings and performance appraisals.
Senior Leadership Team:
- Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives.
- Support the CEO and colleagues in setting the strategic direction for Glass Door.
- Represent the CEO on internal or external matters, if appropriate.
Governance:
- Manage the Resources Committee and Finance Committee on behalf of the trustees.
- Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers.
- Organise the Annual General Meeting, including drafting papers and corresponding with members.
- Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications).
- Manage the Glass Door complaints process.
Person Specification
Essential
Personal Qualities:
- Empathetic attitude towards homeless and vulnerably-housed people.
- A confident self-starter who will hit the ground running.
- Ability to operate at a range of levels; with both gravitas and relate-ability
- A team worker with an open, collaborative style and a practical, “can-do” approach.
- Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
- Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
- Ability to adhere to and implement Health & Safety, HR and operational policies.
Qualifications and Experience:
- Minimum CIMA or CIPFA qualification.
- Minimum five years’ in-house employment experience post-qualification.
- Experience of leading and inspiring a team.
- Experience of budgeting and financial planning, including modelling / scenario planning.
- Experience with month end reporting.
Knowledge, Skills, Abilities:
- Excellent working knowledge of accounting software systems e.g. Xero.
- Fully conversant with best practice in accounting procedures.
- Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
- Strong written English and numeracy skills.
- Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and databases).
- Good interpersonal and verbal communication skills.
- Ability to forward plan and schedule workflows.
- Ability to relate to and work with people from a range of backgrounds.
Desirable:
- ACA or ACCA qualification.
- Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs.
- Experience of working in the not-for-profit sector.
- Experience of charity accounting/ the SORP.
- Experience of risk management.
- An understanding of GDPR and health and safety legislation.
