Tenancy Support WorkerKingston upon Thames£25,600 per annumWHO WE AREWe are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.YOUR ROLEWorking side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.WHY JOIN US- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)- Cycle to Work – Save on a new bike and accessories through salary sacrifice- Season ticket loan – Interest-free loan for annual travel passes- Moving house day – Extra day of leave when you move home- Financial security – Life assurance (4x salary) and interest-free emergency staff loan- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options- Career development – Ongoing training, learning and progression opportunities- Blue Light Card – Discounts across a wide range of shops, restaurants and servicesCould this be your next role? Read the full Job Description now!
