Contract Type: Permanent
Role Type: Employment
Hours: Full or Part time
Application deadline: Sunday, July 19, 2026 - 00:00
Based: Sunderland
Salary: £26,403 to 30,024 Per Annum
Salary Type: Salary Scale
Location: Tyne and Wear
Role description: Project Support
WWIN is a specialist domestic abuse service, providing accommodation and community-based services, aimed at supporting women and children at risk of, or suffering, from violence and abuse across Wearside.
Our ambition is to create an environment where domestic abuse is a thing of the past. By providing high quality, compassionate and trusted support services, we strive to generate hope, by transforming the lives for individuals, communities and wider society.
Our Outreach, Advocacy and Support Service is a team made up of IDVAs, caseworkers and those supporting women and children in our safe and supported accommodation provision. We work with anyone whose lives are harmed by domestic abuse, and work closely with our partner agencies to ensure victims/survivors of domestic violence receive a high quality standard of service.
Our expert team provides helpline support, and advocacy support including specialised IDVAs for women with multiple disadvantages and young women. We also provide one to one and group counselling to survivors as well as short term support to survivor’s family and friends. It is an inclusive service and support all ages, disabilities, sexualities, ethnicities, and religions.
Who We Are Looking For
We are currently recruiting for Domestic Abuse Advocates and IDVA's to join our Outreach, Assessment and Safe Accommodation teams.
We are looking for passionate, skilled individuals who are committed to supporting survivors of domestic abuse and making a real difference in their lives.
Based on your experience, skills and interests, we will work with you to match you to the team where you can have the greatest impact.
If you are ready to be part of a dedicated and supportive organisation helping women, children and families across our communities, we would love to hear from you.
The successful candidate will be responsible for providing a pro-active empowering approach to the safety, health and wellbeing of all victims of domestic abuse across WWIN’s Service. This involves a holistic assessment for survivors considering the risk and support to their wider family in the community and our specialist accommodation.
Responsibilities
- Complete initial and ongoing holistic assessments and make safe decisions in the interests of all survivors of domestic abuse particularly women and children.
- Empower service users to identify and achieve their goals.
- Support with budgeting, finances including benefits, life and parenting skills.
- Advocate for women with external agencies and promote social justice.
- Establish and maintain good working relationships with Local Authorities, Children's Social Care and any other relevant voluntary and statutory agencies.
- Support Women with NRPF status (No Recourse to Public Funds) in navigating the legal landscape.
- Adhering to all organisational policy and procedures.
- Ensure that the health, wellbeing and rights of women and children are promoted throughout service delivery.
- Maintain accurate records regarding all service users on WWIN’s client management system following our case management policy.
- Introduce new clients to WWIN’s services, explaining policies, procedure, house expectations etc. Ensuring residents are informed of available services both internally and externally.
- Ensure regular health and safety checks are carried out.
- Promote strong positive internal and external relations.
- Demonstrable experience of working with vulnerable people, particularly with women affected by domestic and sexual abuse and comfortable working in an environment where we work with these experiences every day.
Skills
- Excellent verbal and written communication skills, including negotiation skills.
- Good IT skills.
- Good organisational skills.
- Good time management skills.
- A flexible and adaptable approach to clients and working environment.
- An empathic and non-judgemental attitude.
- Ability to effectively work with people regardless of their ethnic, cultural, social backgrounds, their gender, age, religious belief, disability, and sexual orientation.
- Ability to work as part of a team with other staff, volunteers and partner agencies, sharing information and experience.
- Ability to communicate with, and relate to, women from all backgrounds.
- Non-directive, empowering approach to work.
- Ability to work on own initiative.
- An understanding of monitoring and reporting, and the importance of accurate and effective case notes.
- A good understanding of confidentiality and professional boundaries.
- A commitment to safeguarding adults and children and working within safeguarding procedures.
It would be useful, but not essential if you also have:
- Knowledge of substance misuse, mental health and related services and an understanding of issues related to substance misuse and mental health.
- Experience of working with people with complex needs.
- Housing-related knowledge and understanding.
- Understanding of the needs of children exposed to trauma.
- Knowledge of welfare benefits.
- Experience supporting women and children during the perinatal period.
- Understanding of legal system for women with NRPF (No Recourse to Public Funds)
- Knowledge of the effects of childhood sexual, physical and emotional abuse.
- Experience of multi-agency liaison.
This post is subject to an enhanced DBS check.
If you would like to discuss anything at all before applying, please contact:
amy.rossiter@wwin.org.uk.
What will we offer you?
WWIN is committed to the personal and professional development of staff. You will be working within an experienced team willing to share skills, experience and support your learning and development.
Salary
In return for your commitment, we offer great employee benefits including 4 per cent employer pension contribution, generous holiday entitlement and a focus on learning and development and have access to a wide range of employee benefits including:
- £26,403 per annum (pro rata) – Domestic Abuse Advocate (unqualified)
- £30,024 per annum (pro rata) – Qualified IDVA
Other Benefits
- 32 days annual leave entitlement (pro rata) including statutory holidays, rising by one day each service year up to 37 days including statutory holidays
- Membership of the Nest Pension Scheme with 4% Employer Contribution
- Wellbeing Initiatives and Employee Assistance Programme
- Opportunity to join the Blue Light Card discount scheme
- Free and discounted theatre and event tickets via the Tickets for Good Scheme
This is a fantastic opportunity in a supportive and friendly team!
How To Apply
Please visit our website
http://www.wwin.org.uk/jobs to download our application pack and form, and return via email to
amy.rossiter@wwin.org.uk
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