Homeless Support Worker
Location: Penicuik
Hours: Monday to Friday, 8:00am – 4:00pm (flexibility required)
Salary: £13.13 per hour
Contract: Permanent
About the Role:We are recruiting for a Homeless Support Worker to provide high-quality, person-centred support to individuals experiencing homelessness.
This is a rewarding and varied role, supporting individuals to improve their health and wellbeing, sustain tenancies, and work towards greater independence. You will play a key role in delivering tailored support plans, responding to changing needs, and empowering individuals to achieve their personal goals and aspirations.
Working as part of a supportive team, you will contribute to a flexible and responsive service, ensuring that the people you support are at the centre of all decision-making.
Role and Responsibilities:· Provide support that positively impacts individuals’ health, wellbeing, and independence
· Contribute to and implement person-centred support plans, including regular reviews and updates
· Support individuals to identify and achieve their personal goals and aspirations
· Deliver a range of support including tenancy sustainment, emotional wellbeing, personal development, and social inclusion
· Assist individuals to access education, employment, housing, and community opportunities
· Support individuals to manage their home environment effectively
· Prompt or assist with medication in line with prescribed guidance
· Maintain accurate and professional records of all support delivered
· Ensure all work is delivered in line with risk assessments, policies, and procedures
· Promote healthy lifestyles and positive choices
· Uphold confidentiality and protect the rights of the people you support
· Participate in key working and contribute to team meetings and service development
Creativity and Approach:· Deliver flexible, responsive support tailored to individual needs
· Adapt to changing circumstances and provide consistent, person-led support
· Encourage individuals to take an active role in their own development and decision-making
· Promote inclusion, independence, and positive outcomes
· Contribute ideas to improve service delivery and outcomes
Essential Skills and Attributes:· Experience working independently and as part of a team (paid or voluntary)
· Strong communication and interpersonal skills
· Ability to build positive, professional relationships
· Basic IT skills, including Microsoft applications and willingness to learn new systems
· Good organisational skills and ability to manage a varied workload
· Ability to maintain accurate and professional records
· Commitment to equality, diversity, and inclusion
· Ability to read, write, and communicate effectively in English (minimum CEFR B1)
· Full UK driving licence, access to a car, and appropriate business insurance (proof required)
Desirable Skills and Experience:· Experience working within an adult social care or housing support setting
· Understanding of the Care Inspectorate and SSSC
· Experience of writing reports, case notes, and support plans
· Knowledge of trauma-informed practice or positive behaviour support
Qualifications:Essential:
· SCQF Level 6 (or above) qualification recognised by the SSSC in Housing Support or Care at Home, or willingness to work towards this
Desirable:
· SCQF Level 7 (or above) in a relevant practice area
· SCQF Level 10 (or above) in social work, social care, nursing, or leadership
· Trauma-informed practice or Positive Behaviour Support qualification
How to ApplyHow to Apply If this opportunity aligns with your experience and aspirations, please click “Apply” to submit your CV. For further information, please contact Danielle Frame at 21 Health and Social Care. Interview Process: Shortlisted candidates will initially meet with 21HSC via Teams or in person, followed by a formal interview with the organisation. 21 Health and Social Care Limited is an equal opportunities employer.
