Location: RISE
Salary: £26,996.84 per annum (effective 1st May 2026)
Hours: 38.6 hours per week, mix of weekday and weekend shifts
Job Type: Permanent/Fixed Term – multiple roles available
Shortlisting: TBC
Interview: TBC
Why this role would be great for you
Link workers will assist the practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT). The Training will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours.
This is an amazing opportunity for you to work alongside our recovery team and support the team with the day-to-day running of the service, you will be embedded within the team and support our residents throughout the day with the running of the building/appointments and building healthy relationships with residents to enable their recovery.
What your week may look like
- To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.
- To build supportive and therapeutic relationships with the residents through dialogue.
- To deliver activity-based interventions.
- To support in preparing households to resettle into their community of choice.
- To ensure that Housing Benefit forms are completed in a timely manner
- Assist the Practitioners with the induction and management of their case load taking direction as required
- Update and communicate household risk assessments in line with YM/borough wide policy and procedure.
- Creatively engage service users that have a wide range of complex and challenging support needs.
- Encourage residents to take part in activities.
- Offer a creative but assertive approach in order to seek re engagement.
- Assist Practitioners in the management of personalised behaviour / support agreements.
- Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate.
- Assisting households in the cleaning of their room.
- Complete void checks and get rooms ready for letting.
- Maintain accurate up to date electronic and written records.
- Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.
- Encourage involvement, participation and co-production from households in the running and development of the service.
- It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.
What We Can Offer You
Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers Page | You Matter.
The skills we are looking for
- EXPERIENCE – Ideally you will have a background of working within a charity, community project and/or previous involvement in the drug/alcohol recovery sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse and/or Mental Health within a 24 hour residential support service
- KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
- COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality
- EMPATHY AND RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
- COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
- ORGANISATION – Strong time management and the ability to manage and prioritise tasks
- COMPUTER LITERACY – You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have
- NVQ/L2 in Health and Social Care or equivalent
- Experience of working within a psychologically informed working environment
- Knowledge of housing management and IT databases
- Awareness of benefits and how they work including Universal Credit and other welfare systems
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Closing Date: 17th April 2026
