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Training Quality and Delivery Manager

Homeless Link • Full-time • Flexible - Hybrid or Remote working, to be agreed • 4h ago

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

We provide specialist learning and development services to help staff working in homelessness to focus on their personal development or unlock change. This includes group training, qualifications and leadership programmes. Through this, we aim to create a high-performing homelessness workforce with the skills, knowledge and behaviours to provide professional, consistent support to people experiencing homelessness.

This is a new role introducing to Homeless Link an In-house Trainer who will train across a suite of core homelessness-focused training courses, develop new courses and ensure the quality of our product and service to help us support the development of the homelessness workforce. The successful candidate will have a recognised Level 3 Teaching Qualification or 12 months teaching experience, an understanding of the needs of individuals experiencing homelessness and the organisations providing services to them, a minimum of 2 years work experience in a homelessness or housing related organisation and effective Project Management skills. For full details of the role and how to apply download our Recruitment Pack below.

This is a full-time, permanent post and will sit within Homeless Link’s National Workforce Development Team based in London, but the post is flexible, and home working will be accepted. There will, however, be regular travel required across England to deliver the training to customers.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

Closing Date: 8.00 am Monday, 20th April 2026

Recruitment Pack, Training Quality & Delivery Manager

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