Are you passionate about supporting people to access services that improve their wellbeing and sense of belonging.
The number of people facing crisis is rising, whether due to homelessness, poor mental health, or other challenges. At Connection Support, we believe in a future where everyone can live free from crisis, and when challenges do arise, we’re there every step of the way.
If this sounds like something you’d like to be part of, we’d love to hear from you.
About the Role
We are recruiting a Case Worker to join our Homes for Ukraine wraparound support service. The role supports Ukrainians living in the community to access services, build independence, and improve wellbeing.
The Impact You Will Have
You will support people to access and navigate community services, helping them feel settled, supported and connected to their local community.
You will provide practical information, advice and support, work closely with local support groups, signpost to specialist services when needed, and help organise community activities, ensuring support is responsive and person-centred.
Contract Details
- Contract: 1-year fixed-term contract, with the likelihood of extension
- Hours: 37.5 hours per week, Monday–Friday. Flexibility required to support community events, which may include weekends
- Location: Main office base Wolvercote, supporting clients across Oxfordshire
- Salary: £25,666–£27,981 per annum (dependent on experience)
- Closing date: Friday 27th February
- Interviews: Introductory calls will be held as suitable candidates apply. Interviews will be held on Friday 6th March.
About You
You are compassionate, patient, and committed to supporting people to move forward. You are a good listener who takes time to understand others’ needs and works in a person-centred way.
Essential Experience or Knowledge
- Experience working with vulnerable people (for example, people at risk of homelessness, experiencing mental or physical health challenges, domestic abuse, or displacement)
- We also welcome lived experience as a migrant or refugee (or as a family member of one)
- Understanding of housing and welfare benefits systems
- Ability to speak Ukrainian
- Experience supporting people to access community services
- Good record-keeping skills
Other Requirements
- Based at Wolvercote, with travel across Oxfordshire to support people in the community
- Full driving licence and access to a vehicle
What We Offer
Connection Support is committed to equality, diversity, and inclusion. We value fairness, respect, and positive experiences for everyone.
We welcome applications from all backgrounds and underrepresented groups, including (but not limited to) people from Black, Asian and minoritised ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+ individuals, men, women, and people with lived experience.
We are proud to have been named one of the Top 10 Charities to Work for in the UK by Best Companies. Our benefits include:
- 30 days annual leave (pro rata for part-time roles), plus bank holidays
- Sick pay
- An enhanced benefits package including health benefits, eco travel incentives, childcare discounts, retail discounts, and more
If you need additional support with your application or adjustments to any part of the recruitment process, please don’t hesitate to get in touch, we’re happy to help.
Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.
