PRESTON HOUSING SUPPORT WORKER PERMANENT
37.5 HOURS PER WEEK MONDAY TO FRIDAY PLUS OUT OF HOURS ON CALL WITH ADDITIONAL PAYMENT
Starting salary £24,637 (plus on-call allowance)
Housing Support Worker full time, a fantastic opportunity has arisen to join our team in Preston, as a Housing Support Worker. As the UK's only substance misuse charity and housing association, we have developed considerable expertise in the provision of specialist housing for people at all stages of their recovery journey. This vacancy presents a rare and exciting opportunity to join our Preston team, based close to Preston city and delivering provision to people in recovery from drug and alcohol misuse. Join us and you'll be part of a small, committed team providing high quality and inclusive services to individuals with a range of backgrounds and experiences, including substance use, offending, and homelessness.
The Role:
You'll provide a safe environment for residents to identify strengths and goals, and work with individuals providing a safe environment for them to build recovery capital and achieve their ambitions, including accessing training and education, engaging with community and peer support. While we welcome candidates with a background in housing, substance use, or similar fields although this is not essential. What you will need is a genuine desire to guide and help people to transform their lives, good interpersonal and listening skills, and a commitment to personal and professional development. A sound knowledge and understanding of the issues that can affect the people we work with is desirable.
This role is 9-5 Monday to Friday, but some flexibility may be will be required at times, as well as participation in an on-call rota (remunerated). Access to own transport work also be desirable for this post.
Benefits:
- Starting salary of £24,637, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance program including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place among our incredible and collaborative team.
About Phoenix Futures:
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
Interview Process:
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face or digital interview via Microsoft Teams depending on what suits you best. You will be contacted in advance and be provided all details about the assessment process so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Closing Date: 2nd March 2026
