Working at Hope into Action Norwich
If you have a passion for administration, addressing homelessness, and the church, you may be the ideal candidate for the role of Hope into Action Norwich Operations and Office Administrator.
In Norwich we are at the forefront of providing excellent quality supported accommodation to those that need it most in our county. We currently have twelve properties in Norwich and surrounding towns.
What are your strengths?
For this role, we are looking for a highly organised and passionate individual. Someone who understands about property maintenance, can wield a paintbrush and also has a passion for admin; ensuring we remain compliant with health and safety matters, maintain accurate records, and ensure that smooth systems and processes are maintained.
In this fast-paced role, you will need to be able to manage multiple priorities and adapt to changing needs. You’ll bring strong organisational skills, a keen eye for detail, and a desire to ensure our twelve houses are well maintained and kept to an excellent standard. You’ll have excellent communication skills as your role will involve engagement with tenants, churches, contractors and the wider Hope into Action network.
What does the role involve?
This position, within a vibrant and expanding organisation, focuses on the operational management and administration of the Norwich project. You will assist the team and partner churches to work with those that may be vulnerable to or have experienced homelessness
Key responsibilities for this role include:
- Support the Norwich team in day-to-day administration
- Manage the maintenance of Norwich houses and keys
- To act as the general office coordinator for the Norwich team
- Maintain the high standard of property maintenance
- Contribute to the spiritual health of the organisation
Could you be Hope into Action Norwich's Operations and Office Administrator?
You will enjoy supporting others in their work and will also be comfortable working independently on updating tenant payment data. You understand that excellent back-office support enables excellent frontline work to enable the church to house those experiencing homelessness.
You’ll also have a full UK driving license, access to your own vehicle, and be willing to travel to different locations as part of your work.
We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
Please tell us if there are any adjustments we can make to assist you in your application. Interviews will take place in person at our Norwich office but can be arranged by video call.
About Hope into Action
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
To apply
Please see www.hopeintoaction.org.uk/norwich and follow About us > Job Opportunities for all the details.
For an informal discussion about this role, please contact Norwich Team Lead, Debs Green on 07394 567067.
Job Types: Part-time, Permanent
Pay: £15,729.00 per year
Expected hours: 24 per week
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- Sabbatical
- Sick pay
Work Location: In person
